About the job Turnover Associate - Mindanao
Job Summary
The Customer Fulfilment Turnover Associate is in charge of the physical turnover of qualified units to buyers. He conducts inspection, punch listing (if any), monitoring including coordination on the completion of repair to project groups. He is responsible to ensure the readiness and the timely turnover of qualified units identified as ready for turnover.Duties and Responsibilities
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TIME
ALLOCATION (PERCENTAGE)
40%
30%
20%
10%
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KEY FUNCTIONS/DUTIES AND
RESPONSIBILITIES:
A.
Customer Relations 1.
Efficient
monitoring of qualified accounts. 2.
Discuss,
coordinates with concerned Project Group any impediments for turnover 3.
Efficient
monitoring of completed units for turnover 4.
Final inspection
and ensures readiness of units prior to Turnover 5.
Responsible for
the Turnover of qualified units identified as ready for turnover to clients 6.
Effective
communication to external clients as well as the internal clients and team
members
B.
Account Monitoring 1.
Keeps track of
the current status of units. 2.
Handles clients
concerns relative to units for turn-over/turned over units 3.
Evaluates
client's request and recommends solution & implementation
C. System Update 1.
Preparation of report re status of units as follows: ·
Schedule for
Turnover ·
Turned
Over/Accepted units ·
Re-scheduled/No
Show/Deemed Accepted Units ·
Units for
Repair/Ongoing Repair ·
Units for
Inspection/Inspected
D. Others 1.
Discuss various
client’s concerns/requests thru a coordination meeting with concerned group,
as needed. 2.
Initiate
meetings with clients regarding technical queries/concerns relative to
purchased units. 3. Attends to other task that maybe assigned from time to time
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Technical Competencies and Skills
With knowledge on Microsoft Office, Knowledge in Real Estate industry, Time Management skills, Interpersonal relationship skills, Scheduling and Monitoring skillsEducation, Trainings and Licenses Required
Graduate of any 4-year course, Civil Engineering Graduate is highly welcome, With at least 6months to 1year experience on inspection and turnover of units or the same