IT Project Manager

Job Summary

IT Project Manager

Duties and Responsibilities

IT Project Delivery

·       Manage simple to complex IT projects and ensure that resources, timelines, budget and quality are in place

·       Ensure that the project team are aligned with the roles and responsibilities, scope and timeline

·       Manage the functional team (BA, DEV, QA, UI/UX, Sol Arch) and ensure that committed deliverables are on time

·       Implementation and adherence to the delivery framework and project governance

·       Manage the end-to-end project lifecycle and removes roadblocks/impediments

·       Ensures that corresponding functional resources are assigned to a particular project

·       Promote a continuous improvement process mindset

·       Promote compliance on IT standards, security, governance

·       Accountable on the project updates, risks, challenges, help needed

·       Escalate issues to upper management as necessary

·       Accountable for all project documentation, reports and upload to SharePoint

Provide status report to various stakeholders

Stakeholder Management

·       Collaborate with the Technical Business Partner and Business unit to strategize on the key priorities and project roadmap

·       Build strong relationships with stakeholders, providing clear communication and updates

·       Acts as 1st level escalation and address any resistance, conflicting priorities through structured dialogue and escalation paths

·       Achieve high CSAT and delivery metrics

·       Identifies opportunities to improve in collaboration with the project team.

Able to contribute to team/company initiatives/events

Team Management

·       Accountable for the capacity management and proper allocation to their respective projects/programs

·       Conducts knowledge sharing (brown bag session) within team members

·       Promotes continuous improvement of project team members

·       Ensure adherence and contribution to team metrics

Handle both internal/external (BJIT) resources and provide 360 feedback

Technical Competencies and Skills

project management, agile methodology

Education, Trainings and Licenses Required

agile or PM related certifications