IT Project Manager

Job Summary

IT Project Manager

Duties and Responsibilities

IT Project Delivery

·       Manage simple to complex IT projects and ensure that resources, timelines, budget and quality are in place

·       Ensure that the project team are aligned with the roles and responsibilities, scope and timeline

·       Manage the functional team (BA, DEV, QA, UI/UX, Sol Arch) and ensure that committed deliverables are on time

·       Implementation and adherence to the delivery framework and project governance

·       Manage the end-to-end project lifecycle and removes roadblocks/impediments

·       Ensures that corresponding functional resources are assigned to a particular project

·       Promote a continuous improvement process mindset

·       Promote compliance on IT standards, security, governance

·       Accountable on the project updates, risks, challenges, help needed

·       Escalate issues to upper management as necessary

·       Accountable for all project documentation, reports and upload to SharePoint

Provide status report to various stakeholders

Stakeholder Management

·       Collaborate with the Technical Business Partner and Business unit to strategize on the key priorities and project roadmap

·       Build strong relationships with stakeholders, providing clear communication and updates

·       Acts as 1st level escalation and address any resistance, conflicting priorities through structured dialogue and escalation paths

·       Achieve high CSAT and delivery metrics

·       Identifies opportunities to improve in collaboration with the project team.

Able to contribute to team/company initiatives/events

Team Management

·       Accountable for the capacity management and proper allocation to their respective projects/programs

·       Conducts knowledge sharing (brown bag session) within team members

·       Promotes continuous improvement of project team members

·       Ensure adherence and contribution to team metrics

Handle both internal/external (BJIT) resources and provide 360 feedback

Technical Competencies and Skills

project management, agile, waterfall, excellent oral and written skills

Education, Trainings and Licenses Required

any related PM certification, IT or engineering courses