Bartender

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN



JOB SUMMARY: 

The Bartender is responsible for mis en - place, service, and maximization of guest satisfaction in the outlets. Ensures smooth operations of the sections appointed in the Food & Beverage division and customer satisfaction.

JOB DESCRIPTION:

• Checks schedule and ensure punctuality at work.
• Monitors and ensures smooth operations of the sections appointed (restaurants / banquet / beverage as applicable).
• Ensures that service / items is prepared according to hotel minimum standards and standard procedures.
• Follows all procedures set for closing and opening of a shift or a section.
• Inspects work area, utensils and tools to ensure that these are clean prior to and after each shift.
• Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.
• Practices economy of food, beverage, paper supplies, electricity and water (practice recycling / re using whenever possible).
• Checks inventory in sections appointed for daily requisition.
• Cleans / resets bar counter/area and clears soiled plates in accordance with set standards.
• Prepares glassware, cutlery, linen, etc., ensuring sufficient supply for the days operation.
• Changes soiled linen as needed.
• Conducts an inventory of store items and requests for lacking items, where applicable, prior to start of operations.
• Sets up the bar for daily operations, according to authorized procedures.
• Conducts daily beverage stock inventory.
• Requests for needed stocks or supplies observing authorized requisition procedures.
• Inspects and cleans up bar and equipment in accordance with hygiene and safety standards and procedures.
• Dispenses beverages per guest order, observing set standards in terms of Prepares all required reports related to audit and administrative requirements (e.g., breakage / loss forms as needed, bottle sale reports if applicable, inter - bar transfer forms, requisition forms, etc.). time, mixture and appearance.
• Checks on guest satisfaction by directly asking guests in a friendly and courteous manner.
• Listens to guest feedback and ensures these are communicated to the Food & Beverage group.