Duty Engineer

Filinvest Hospitality: Quest Plus Conference Center Clark 

At Quest Plus Conference Center Clark, we believe that exceptional guest experiences begin behind the scenes. We are looking for a highly motivated and solutions-oriented Duty Engineer to lead our engineering operations and ensure our facilities remain safe, efficient, and operating at the highest standards.

As a Duty Engineer, you will oversee the daily engineering operations of the property, lead a team of Shift Engineers, and play a vital role in maintaining the hotel's critical systems while supporting seamless guest experiences.

What You'll Do

Engineering Operations:

• Oversee the daily operations of the Engineering Department, including plant room operations and the supervision of Shift Engineers.
• Ensure the continuous delivery of 24/7 engineering support across the property to maintain uninterrupted hotel operations.
• Respond promptly to engineering-related concerns, including:
  • Guest room maintenance requests
  • Emergency breakdowns
  • Function and banquet requirements
  • Public area concerns
  • Telephone-generated complaints
  • Work order requests from various departments
• Act as the Engineer-in-Charge during shifts and assume the responsibilities of the Assistant Chief Engineer in their absence.

Preventive Maintenance & Technical Oversight:

• Review and analyze daily engineering operation logs to monitor equipment performance and identify operational trends.
• Evaluate equipment readings, instrument accuracy, and utility consumption to promote efficient and cost-effective operations.
• Conduct regular inspections of mechanical, electrical, plumbing, HVAC, and plant equipment to ensure optimal performance.
• Prepare and monitor service requests for equipment deficiencies, including:
  • Faulty gauges and instrumentation
  • Loose belts and noisy bearings
  • Excessive machine vibration
  • Electrical safety concerns
  • Machine room housekeeping deficiencies
• Ensure proper preventive maintenance schedules are implemented and completed on time.
• Maintain accurate equipment records, fixed asset inventories, and asset tagging for engineering equipment.

Leadership & Coordination:

• Supervise, coach, and coordinate the daily activities of Shift Engineers and Engineering team members.
• Work closely with Service Managers, Service Leaders, and other departments to prioritize maintenance requirements and operational needs.
• Coordinate with accredited contractors and suppliers, including sourcing quotations and monitoring outsourced work.
• Plan, organize, and oversee engineering-related projects and special assignments requested by hotel management.

Safety, Compliance & Documentation:

• Maintain clean, organized, and safe plant rooms, machine rooms, electrical rooms, and engineering workspaces.
• Ensure proper identification and tagging of electrical breakers, panels, and equipment loads to promote workplace safety.
• Review engineering manuals, technical drawings, preventive maintenance documentation, and equipment records to ensure accuracy and compliance.
• Compile and maintain engineering logbooks, operational reports, and maintenance documentation.

Performance & Continuous Improvement:

• Monitor and improve Engineering Service Request performance through regular review of:
  • SARA completion rates
  • Resolution turnaround times
  • Action plans for overdue or recurring issues
• Recommend process improvements that enhance operational efficiency, equipment reliability, and guest satisfaction.
• Support the department's goals in sustainability, energy conservation, and continuous operational excellence.

What We're Looking For

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, or a related field.
• Professional Engineering license is an advantage.
• At least 3–5 years of engineering experience in a hotel, resort, commercial building, or facilities management environment, with supervisory experience preferred.
• Strong knowledge of building systems, including HVAC, electrical, plumbing, fire protection, generators, kitchen equipment, and preventive maintenance.
• Experienced in leading engineering teams, contractor coordination, and maintenance planning.
• Excellent troubleshooting, analytical, and decision-making skills.
• Strong leadership, communication, and organizational abilities.
• Willing to work on shifting schedules, weekends, holidays, and emergency call-outs when necessary.