About the job Country Manager
Main Responsibilities:
Commercial Growth & Profitability: Lead business development efforts to grow air and ocean freight volumes, identify new opportunities, and strengthen existing customer relationships. Develop pricing strategies, negotiate contracts, and ensure targets for revenue and profitability are consistently met;
Strategic Leadership: Develop and execute the country's strategic business plan in alignment with the company's global goals and objectives. Evaluate market trends, customer needs, and competitive dynamics to drive the expansion of air and ocean freight services within Brazil;
Operational Excellence: Oversee the day-to-day operations of the Brazil branch, ensuring that air and ocean freight services are delivered efficiently, with high standards of quality, safety, and compliance. Implement best practices in operational processes to optimise service delivery;
P&L Management: Own the financial performance of the market, including P&L and budget responsibility. Ensure the efficient allocation of resources, closely monitor costs, and implement corrective actions when necessary to improve financial results;
Team Leadership & Development: Lead, mentor, and motivate a cross-functional team, fostering a collaborative and high-performance culture. Provide coaching, training, and development opportunities to ensure the team's success and professional growth;
Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including customers, local authorities, suppliers, and partners. Act as the company's representative in Brazil, ensuring excellent service and fostering trust with all parties;
Compliance & Risk Management: Ensure all operations comply with local regulations, industry standards, and company policies. Proactively manage risks, resolve issues, and ensure the business remains agile in a changing regulatory landscape;
Reporting & Analysis: Regularly report to global leadership on the financial performance, operational efficiency, and commercial success of the local market. Provide actionable insights and recommendations to drive business growth.
Technical Profile:
Bachelor's degree in Business, Logistics, Supply Chain, or a related field (Master's degree preferred);
Proven experience in air and ocean freight forwarding, with at least 5 years in a senior leadership role;
Strong commercial acumen, with a track record of driving revenue growth and managing P&L and budgets;
Deep understanding of the country market, including key regulations, industry trends, and customer needs;
Proficiency in local and English language (spoken and written).