Business Development Manager – Travel & Hospitality

Location - Malta (Employment Contract) | Remote – Europe (B2B Contract)

Salary - Up to €60,000 Base | €120,000 OTE

Company Overview

Our client is an established payment orchestration business with over 20 years of experience supporting merchants across the globe.

Their single-layer orchestration platform connects over 1,200 merchants across 25 countries to 240+ payment methods, 40+ acquiring banks and 100 currencies through a unified, all-in-one solution. The platform supports Visa, Mastercard, American Express, UnionPay, Apple Pay and Google Pay, and is built to handle high transaction volumes reliably and at scale.

The business already works with a growing number of Travel and Hospitality merchants across OTAs, tour operators and hotels, and is now looking to expand its presence across the wider Travel sector, including airlines, and other travel-adjacent businesses.

Role Summary

Reporting to the Head of Business Development, the Business Development Manager will focus on growing the company's presence within the Travel and Hospitality sector.

Working alongside an established commercial team, you will be responsible for identifying new merchant opportunities, supporting the sales process and contributing to revenue growth within the vertical. You will also play a part in maintaining and developing relationships with existing Travel and Hospitality clients.

This is a proactive, outward-facing role that suits someone with a genuine interest in payments and a good understanding of how Travel and Hospitality merchants buy and operate. You will need to be comfortable generating your own leads, attending industry events and building relationships over time.

The right candidate will be commercially minded, well organised and keen to develop their expertise within a business that has a strong product, an established client base and a clear appetite to grow within this space.

Key Responsibilities

Business Development

• Identify and pursue new merchant opportunities across the Travel and Hospitality sector, including airlines, OTAs, tour operators, hotels and hospitality groups.
• Generate leads through proactive outreach, networking and industry engagement.
• Support the sales process from initial contact through to contract and onboarding.
• Attend industry events, trade shows and payments conferences relevant to the Travel and Hospitality sector.
• Maintain accurate pipeline and activity records within the CRM.

Client Relationships

• Support the management and development of existing Travel and Hospitality client relationships.
• Identify opportunities to grow accounts within the existing client base.
• Work with internal teams to ensure client needs are understood and addressed effectively.
• Contribute to client retention through regular, proactive engagement.

Internal Collaboration

• Work closely with product, technology and operations teams to communicate client and market feedback.
• Develop a strong understanding of the platform and its capabilities in order to position it effectively within the Travel and Hospitality market.

Ideal Candidate Profile

Experience & Background

• Experience in a business development, sales or account management role, ideally within payments, fintech, e-commerce or the Travel sector.
• A good understanding of how Travel and Hospitality businesses operate and how they approach payments.
• Familiarity with payment challenges common to Travel merchants, such as chargebacks, multi-currency requirements and fraud.
• Experience generating leads and managing a pipeline in a target-driven environment.
• Comfortable in external, client-facing settings including industry events and conferences.

Skills & Attributes

• Proactive and self-motivated with a strong commercial instinct.
• Good communication and relationship-building skills.
• Organised and able to manage multiple opportunities at the same time.
• A team player who is comfortable working across different internal functions.
• Familiar with CRM systems and Microsoft Office Suite.
• Fluent in English. Additional languages are a genuine advantage.

What You'll Get

• Base salary up to €60,000.
• Uncapped commission with a realistic OTE of €120,000.
• Health insurance.
• On-site gym and employee wellness benefit (Malta-based).
• Employee Assistance Programme.
• Flexible working conditions.
• Scholastic sponsorships and funded industry certifications.
• Career progression opportunities within the business and its wider technology group.
• A supportive, people-first culture that values hard work and ambition.

Contract Structure

• Malta-based candidates will be offered a full employment contract.
• Candidates based elsewhere in Europe working remotely will engage on a B2B basis.