About the job Sales Manager
Fircroft is Hiring: Enterprise Sales Manager (Riyadh & Dammam)
Experience: 10 Years Minimum
Key Responsibilities:
Manages and grows relationships to drive land, expansion and renewals across all
solutions within assigned accounts in segment 3.
Pursues leads identified by aligned Lead Generation/Business Development
Representatives.
Minimizes churn and maximizes retention in assigned accounts.
Drives client satisfaction throughout the entire lifecycle of the clients buying
process.
Generates demand by assisting clients to identify current needs and then effectively
articulate how the company can add value through its services and solutions.
Influences and works closely with vendors/partners to achieve required results.
Uses company sales tools and methodology to effectively manage accounts,
opportunities, pipelines and forecast.
Develops open and effective channels of communication in with each client within
the assigned account.
Encourages revenue growth by inspiring clients to additional services.
Becomes the reliable point of contact for clients that is required to establish a
strong business relationship.
Takes ownership of a range of accounts within the assigned segments.
Determines the best solution requirements for each client that can be deployed by
other departments.
Builds enduring relationships and display an understanding of the client industry,
business environment and strategy to identify current and future opportunities for
the organization.
Develops and/or aligns governance and compliance policies in own practice area to
identify and manage risk exposure liability.
Monitors and controls financial governance and compliance throughout an area of
specialization in order to manage financial cost.
Sensitivity Label: General
Knowledge and Attributes:
Sales business acumen. The skills supporting successful selling through
organizational and business outcome mindset. Success will require focusing on
planning, leveraging tools and data, and concentrating on company business
requirements. Developing the skills to understand the clients business (including
commercial and financial aspects) in order to bring value to them from the
company's portfolio of services.
Sales client engagement and management. The skills used to effectively manage
and analyze the client throughout the client lifecycle, with the goal of improving
client relationships and driving sales growth. Success will require detailed
understanding of client needs, effective sales planning, and building trust, all while
managing to client expectations. Developing the skills required to know the client,
building effective and lasting relationships with them and to be seen as a trusted
advisor.
Sales solution skills. The knowledge of the companys offerings, client applications,
use cases and market trends and the skill to apply them to individual client and
prospect situations that positions the sales team member as an expert client
advisor. Success will require the ability to link company offerings, including highvalue services to specific client and prospect needs and outcomes.
Sales pursuit. The skills and knowledge that enable a sales team member to create
success by identifying and advancing opportunities at assigned prospects and
clients. Success will require both individual ownership as well as accountability for
coordinating internal and external resources in order to close sales opportunities.
Academic Qualifications and Certifications:
Bachelor's degree or equivalent in business or a sales related field.
Relevant vendor certifications would be advantageous.
Required Experience:
Advanced experience in a global partner management role.
Advanced experience in a sales environment and/or customer service role.
Advanced experience in the IT or professional services industry with a focus on
business development and/or sales.
Sensitivity Label: General
Advanced experience in driving alignment to a common vision and working across
multiple stakeholders to achieve sales growth.
Advanced sales orientation with experience working with clients and business
teams to create sales-orientated solutions and services.
Advanced experience gained in a similar client manager role.
Advanced experience working with the Salesforce.com contact platform.