Payroll Supervisor

Job Descriptions:

Payroll Operations & Delivery

• Lead day-to-day payroll operations in Thailand, ensuring accuracy, timeliness, and completeness
• Review payroll outputs, reconciliations, and reports prior to submission and payment
• Ensure payroll processes meet established service levels (SLAs) and quality standards
• Maintain proper documentation of payroll processes, controls, and workflows

Statutory Compliance & Risk Management

• Ensure full compliance with Thailand labor laws, tax regulations, and statutory requirements
• Oversee monthly and annual filings, including Social Security Fund (SSF), withholding tax (PND1), and year-end reporting
• Act as the primary contact for internal and external audits related to payroll
• Proactively identify compliance risks and implement corrective actions
• Liaise with external vendors, tax agents, and authorities where required

Governance & Regional Alignment

• Partner with the Regional Payroll Manager on payroll governance, approvals, and escalations
• Ensure alignment with regional payroll policies, controls, and standard practices
• Support reporting, controls validation, and audit requirements at regional level

Team Supervision & Development

• Supervise and support the development of the local payroll team
• Provide coaching, training, and guidance to build payroll capability and continuity
• Ensure clear task allocation, accountability, and performance standards

Process Improvement & Projects

• Identify and implement process improvements to enhance efficiency and accuracy
• Support payroll system enhancements, automation, and transformation initiatives
• Participate in regional payroll projects and standardization efforts
• Support business expansion activities such as new client onboarding or operational setup (if applicable)

Transition & Knowledge Management

• Lead knowledge transfer from the outgoing Payroll Manager and ensure proper documentation of all payroll processes
• Maintain continuity of operations during transition period

Qualifications:

• Bachelor's degree in HR, Finance, Business Administration, or related field.
• Payroll experience, with strong hands-on expertise and strong knowledge of Thailand payroll operations and compliance.
• Proven experience managing end-to-end Thailand payroll and statutory compliance (SSF, withholding tax, labor law).
• Experience supervising or mentoring junior staff.
• Experience in shared services or multinational environment preferred.
• Exposure to payroll vendors or outsourced payroll models is an advantage.
• Proficiency in payroll systems and Microsoft Excel.
• Fluent in Thai and English (both written and spoken).
• Knowledge of automation tools/macros is a plus.