Key Account Executive (Export)

Responsibilities:

• Manage export orders and shipments of finished products to customers.
• Manage import/export order processing, coordinate with overseas colleagues, customers, and internal teams to ensure smooth and timely shipments.
• Prepare monthly export reports, customer forecasts, invoices, packing lists, and other export documents in compliance with Thai regulations.
• Coordinate with warehouse, production, purchasing, accounting, freight forwarders, transporters, and customs teams.
• Handle customer requests, complaints, and shipment issues while improving operational efficiency.
• Develop new packaging solutions and support new customer development projects.
• Identify opportunities to reduce costs, increase revenue, and improve work processes.
• Work collaboratively with the team to achieve company goals.

Qualifications:

• Bachelor's degree or higher in Business Administration, International Trade, Logistics, Supply Chain, or a related field.
• At least 3 years of experience in import/export, international logistics, customs, or international trade, preferably at supervisor level or above.
• Agricultural industry and international company experience is preferred.
• Good command of written and spoken English.
• Strong communication, negotiation, analytical, and problem-solving skills.
• Proactive, well-organized, detail-oriented, and able to work under pressure.
• Strong teamwork and leadership skills.
• Proficiency in Microsoft Office is required; SAP experience is preferred.