RQ10047 - Business Analyst

Experience and Skill Set Requirements

Skills and Knowledge:

Proven track record working as part of an Agile team where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment.

Ability to document and analyze business and functional requirements, lead/facilitate JAD sessions and prepare required Architecture Documentation

Experience working on large systems implementation projects, ideally with experience in all phases of the system development life cycle

Business analysis skills and demonstrated experience to provide leadership in the creation of business and functional requirements documentation and to capture the data and information needed to document, validate and analyze business processes for the above noted initiatives.

Using the requirements gathered, the Business Analyst will create Business Cases, Business Requirements Documents, other Business requirements artefacts and testing documentation, update work tracking tools

Knowledge and experience in building documentation towards production readiness such as support model, SLAs and checklists

Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality.

Good analytical, communication skills and ability to work independently and also perform as part of a team.

Solid presentation, facilitation, interview, and workshop skills

Strong business analysis skills with proven experience leading the development of business and functional requirements, design documentation, and process analysis for legacy system replacement initiatives. Skilled in capturing, validating, and documenting data and workflows to support effective system transition.

Familiarity with technologies such as REST APIs, web services (SOAP/WSDL), databases (SQL), cloud platforms (Azure/AWS), and enterprise integration tools.

Ability to translate business requirements into technical specifications and interface designs.

Experience collaborating closely with development, QA, DevOps, and solution architecture teams.

Involvement in system, integration, and user acceptance testing (UAT) including test planning, scenario validation, and defect triaging.

Mandatory Requirements:

At least 8 years of experience as an IT Business Analyst, with progressive experience supporting medium to large size projects

Knowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively

Knowledge of Agile project work tracking tools such as Azure DevOps or JIRA

Strong analytical thinking, problem-solving abilities, and attention to detail.

Criteria Ratings -Criteria 1 Business Analysis Skills Criteria 1 Points 40 points

8+ years' experience in business analysis for large scale implementations including exposure to gathering technical requirements and analysis of data migration process.

Knowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively

Knowledge of Agile project work tracking tools such as Azure DevOps or JIRA.

Strong business analysis skills with proven experience leading the development of business and functional requirements, design documentation, and process analysis for legacy system replacement initiatives. Skilled in capturing, validating, and documenting data and workflows to support effective system transition.

Demonstrated experience working on large systems implementation and case management solutions.

Expertise in creating detailed use cases, process flows, user stories, and acceptance criteria.

Demonstrated experience supporting QA teams by creating testing documentation such as Test Cases, Test Plans and Traceability matrix.

Criteria 2 Technology Experience - Criteria 2 Points 30 points

Familiarity with technologies such as REST APIs, web services (SOAP/WSDL), databases (SQL), cloud platforms (Azure/AWS), and enterprise integration tools.

Ability to translate business requirements into technical specifications and interface designs.

Skilled in maintaining traceability matrices, functional specs, test scenarios, and business process documentation.

Experience with modeling tools and techniques (e.g., UML, BPMN, ERD).

Proficient in tools such as JIRA, Confluence, Azure DevOps, Visio, and MS Office Suite.

Skilled in maintaining traceability matrices, functional specs, test scenarios, and business process documentation.

Criteria 3 Team, Process Engineering and QA Experience - Criteria 3 Points 20 points

Demonstrated experience in leading and managing teams of business users and coordination with development teams.

Experience of QA processes, testing methodologies and procedures.

Demonstrated experience of process enhancement and organizational skills.

Demonstrated experience of developing Test Case, Test Scenarios, functional testing and reporting.

Experience with detailed use case and design cases including - Business Requirement Document, Business Process Maps, User Stories, Workflow diagrams

Involvement in system, integration, and user acceptance testing (UAT) including test planning, scenario validation, and defect triaging.

Ability to validate that developed solutions meet business needs and align with documented requirements.

Criteria 4 Communication and OPS Experience - Criteria 4 Points 10 points

5 Years of OPS Experience

Excellent communication skills

Demonstrated experience planning and leading JAD and QA sessions and workshops with stakeholders.

Demonstrated experience working in a team environment.