Head of Account Management

Position: Head of Account Management, Johannesburg We are seeking a highly skilled and experienced Head of Account Management to join our dynamic team in Johannesburg. This is a hybrid role that requires strong leadership skills and a deep understanding of sales, client relationship management, and business development in the tech industry. As the Head of Account Management, you will be responsible for overseeing a team of salespeople, nurturing client relationships, and driving business growth for our SaaS platform. Key Responsibilities: - Lead and manage a team of salespeople, providing guidance, support, and training to ensure their success - Develop and implement strategic plans to drive sales and revenue growth for our SaaS platform - Build and maintain strong relationships with our clients, understanding their needs and providing solutions to meet their business objectives - Identify new business opportunities and develop strategies to expand our client base - Collaborate with cross-functional teams to continuously improve our product offerings and meet the evolving needs of our clients - Monitor market trends and competitor activities to stay ahead of the curve and maintain a competitive edge - Prepare and present reports to senior management on sales performance, client feedback, and market insights - Maintain a high level of knowledge about our SaaS platform and industry trends to effectively communicate the value proposition to clients - Foster a positive and collaborative work environment, promoting teamwork and a customer-centric mindset within the account management team Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in a similar role, preferably in the tech industry - Proven track record of success in sales, client relationship management, and business development - Strong leadership skills and experience managing a team - Excellent communication and interpersonal skills - In-depth knowledge of SaaS platforms and the tech industry - Ability to analyze data and make data-driven decisions - Results-driven and customer-focused mindset - Ability to thrive in a fast-paced and constantly evolving environment - Willingness to travel as needed If you are a strategic thinker with a passion for sales and client relationships, and have a strong background in the tech industry, we want to hear from you! Join our team as the Head of Account Management and be a key player in driving the growth and success of our SaaS platform in Johannesburg.