Job Description:
About Plumb-it
Established in 1998, Plumb-it is one of South Africa's leading specialist bathroom and plumbing retailers. The company has built a strong national reputation by combining a comprehensive product offering with industry expertise, exceptional customer service and a market-leading e-commerce platform.
Operating from its showroom and distribution centre in Centurion - Gauteng, Plumb-it serves customers throughout South Africa, supplying premium local and international brands alongside its growing private-label brand, Mietre.
The business is entrepreneurial, financially stable and entering an exciting phase of growth. Strategic priorities include expanding the Mietre brand, strengthening operational excellence, growing online market share, enhancing customer experience and exploring future expansion opportunities.
Position Summary
Reporting directly to the Owner, the Business Operations Manager will play a pivotal role in the day-to-day leadership of the business.
The successful candidate will oversee and coordinate the company's core business functions, ensuring departments operate efficiently, management teams remain aligned and business objectives are consistently achieved.
This position is designed to strengthen the leadership structure by reducing reliance on the owner for day-to-day operational matters while allowing the owner to focus on long-term strategy, business development, supplier relationships and future growth initiatives.
The Business Operations Manager will serve as the central point of coordination across the business, ensuring operational excellence, accountability and continuous improvement while fostering a high-performance culture.
This is a broad leadership role suited to a commercially minded individual who enjoys solving problems, improving systems, leading people and driving business performance in a dynamic, owner-managed environment.
The successful candidate will be expected to think strategically, act decisively and execute effectively, balancing attention to detail with a clear understanding of the bigger picture.
This is an outstanding opportunity for an experienced operational leader to make a meaningful impact within a respected South African business that has ambitious plans for continued growth.