Crew Control Officer

Reports to: Crew Resource Manager and Duty Manager

Deputy: Crew Planning Specialist and/or Crew Resource Manager

Accountabilities: Crew Control Specialist accountable to provide and maintain oversight of the proper allocation and utilization of flight deck and cabin crew members during daily and short-term operations. Deputize for the Crew Resource Manager or Crew Planning Specialist in their absence. Undertake any additional responsibilities as required by the IOCC.

Duties and Responsibilities:

• Ensure that crew activities are scheduled in a timely, efficient and effective manner and according to Fly2Sky Airlines Operations Manual Part A, flight time limitation legality, aviation rules and regulations and company standard operating procedures and manuals
• Continuous tracking, monitoring and modification of the flight deck and cabin crew rosters during day-to-day operations + 72 hours
• Follow crews legal flight duty and rest periods in accordance to OM- A Chapter 7
• Monitoring crews on time check in for flights and other duties
• Take corrective action immediately, if crew FDP and/or rest period is illegal
• Ensure all information inserted in Leon system is accurate, precise and legal
• Do all necessary arrangements and use all available communications to fulfil operational needs (e.g. calling crew member out of stand-by etc.)
• Filling the daily operations checklist
• Check FDP and minimum and available crew needed for ad-hoc flights
• Coordinate information with Client Company regarding crew legality for the period agreed.
• Follow crew names, surnames, flight numbers and dates in cooperation with client information
• Insert cabin crew roster from client companies into Leon system
• Ensure that General Declaration/Crew List is immediately updated as soon as received from client
• Ensure complete and precise information flow between shifts and other departments
• Monitor roster disruptions on monthly basis to minimize further roster disruptions
• Prepare documents for visa application, if needed
• Arrange crew travel and accommodation as per requirements and agreements

SKILLS AND COMPETENCIES:

• Self-driven and innovative personality;
• Capability to understand complex issues and procedures;
• Growth mindset and can-do attitude
• Attention to detail;
• Detailed understanding of safety principles surrounding aircraft operating policies, processes and procedures;
• Ability to handle time pressure;
• Good communication skills;
• Team work and strong interpersonal skills
• Fluent English (both written and spoken);
• Computer literacy (MS Office: Outlook, Word, Excel, Power Point,...)

MINIMUM REQUIREMENTS:

• College or University Degree
• ICAO English level 4 or higher
• Successfully Passed the HR Management skill test

TRAINING:

- Training program according to the Management Manual, OM-D