Collection Manager (CMR002)
Job Description:
Foreground is partnering with a leading healthcare group in the UAE to identify a Collection Manager for their dynamic team.
About the Role:
The Collection Manager will play a pivotal role in optimizing the companys receivables, ensuring timely collections, minimizing credit risk, and supporting overall financial health. This is a strategic position, reporting directly to senior leadership, and involves cross-functional collaboration with sales, finance, and customer service teams.
Key Responsibilities:
- Develop, implement, and oversee effective collection strategies to ensure timely receipt of payments from clients and partners
- Monitor accounts receivable, analyze aging reports, and proactively address overdue accounts
- Establish and maintain strong relationships with clients to resolve billing and payment issues professionally
- Negotiate payment arrangements and settlements in line with company policy
- Coordinate with internal teams to resolve disputes and discrepancies impacting collections
- Prepare and present regular reports on collection performance, outstanding receivables, and risk exposure to management
- Ensure compliance with company policies, industry regulations, and best practices in credit and collections
- Lead, train, and motivate collection staff (if applicable) to achieve departmental goals
- Recommend process improvements to enhance collection efficiency and reduce bad debt
Requirements:
- Bachelors degree in Finance, Accounting, Business Administration, or a related field
- Proven experience (5+ years) in collections, credit control, or accounts receivable management, preferably within the healthcare, pharmaceutical, or related sectors
- Strong understanding of collection strategies, credit risk assessment, and financial analysis
- Excellent negotiation, communication, and interpersonal skills
- High level of integrity, professionalism, and attention to detail
- Proficiency in MS Office and ERP/accounting software; experience with healthcare billing systems is an advantage
- Fluency in English (Arabic is a plus)
- Ability to work independently and collaboratively in a fast-paced environment
Required Skills:
Organization Accounts Receivable ERP Compliance Collaboration Analysis Arabic Healthcare Risk Assessment Attention To Detail Credit Financial Analysis Continuous Improvement Interpersonal Skills Regulations Payments Negotiation MS Office Administration Accounting Software Finance Business Customer Service English Leadership Sales Communication Management