Technical Support Manager, Japan BESS

BESS: Battery Energy Storage System

Job Description:

1. Study the development of energy storage in Japan, and sort out and analyze customer needs, product feedback, and information about competitors.

1. Collaborate with the sales team in Japan to visit customers and provide pre-sales technical support, such as explaining solutions and answering questions.

1. Have a deep understanding of customer needs, identify pain points, and provide suitable energy storage technical solutions, drawings, quotation documents, etc.

1. For tendering projects in Japan, collaborate with the Project Management Office (PMO) to design relevant proposals (technical proposals, configuration proposals) and tender documents.

Qualification Requirements:

1. A full-time undergraduate degree or above obtained through the unified enrollment system. Those with a major in electrical automation are preferred.

1. Be able to use Japanese for listening, speaking, reading and writing as a working language, and use English to meet the daily communication needs of business emails.

1. Have two or more years of technical support experience in the new energy industry, especially in fields related to photovoltaic and energy storage technologies.

1. Have experience in large overseas business projects, such as photovoltaic EPC. Experience in industrial and commercial energy storage and large-scale energy storage projects is preferred.

1. Proficiency in using relevant design and drawing software like CAD is a plus.

1. Understand the corporate culture of Japanese enterprises, possess good communication and logical abilities, be sensitive to the market, and keep conducting competitor research.