IT Support Field Technician - Decommissioning Project

Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.

Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.

Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.

Adhere strictly to all client security policies and data destruction protocols.

Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.

Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.

Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.

Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Ability to methodically follow instructions and checklists with a high degree of accuracy.

Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).

Excellent organizational and documentation skills.

Preferred Qualifications:

CompTIA A+ or equivalent certification.

Prior experience with IT Asset Disposition (ITAD) or data center migration projects.

Awareness of data security standards (e.g., NIST 800-88).

職位名稱：現場 IT 支援技術員（全球 IT 資產處置專案）

職位概述：

我們正在為一項大規模的全球專案招募經驗豐富的現場 IT 支援技術員，負責資料中心硬體設備的退役與處置。該職位主要側重於伺服器、網路設備及相關設備的實體拆卸、庫存管理及安全封裝工作。理想的候選人應熟悉硬體設備，注重文件記錄的細膩度，並能在資料中心環境中嚴格遵守標準化操作流程。

主要職責：

• 在全球多個地點執行 IT 資產（包括 HP/Cisco/Dell 伺服器、刀鋒機箱、交換器、無線控制器等）的實體拆卸工作。
• 依據詳細專案計畫，安全地完成設備斷電、從機架卸載、貼標以及為安全運輸進行打包。
• 使用提供的追蹤系統準確更新資產庫存清單，確保所有設備都有清晰的監管鏈記錄。
• 嚴格遵守客戶的安全策略和資料銷毀協議。
• 與中央專案經理協調，彙報每日進展並解決現場出現的物流問題。
• 確保所有工作均符合健康與安全標準。

必備資格與技能：

• 具備 IT 支援技術員、現場技術員或類似實作操作崗位的實務經驗。
• 具備硬體設備拆卸、安裝或維護方面的實務經驗至關重要。
• 熟悉 HP、Dell、Cisco 等主要廠商的硬體設備。
• 能夠有條不紊、高度準確地遵循指令和檢查清單進行操作。
• 具備搬運重型設備（最高 23 公斤）的體能。
• 優秀的組織和文件管理能力。

優先資格：

• 持有 CompTIA A+ 或同等認證。
• 擁有 IT 資產處置（ITAD）或資料中心遷移專案經驗。
• 了解資料安全標準（如 NIST 800-88）。