Delivery Manager

Role Summary

The Delivery Manager will oversee the execution of assigned workstreams under FPTs prime delivery responsibility for the eBao / InsureMO program. The role involves day-to-day coordination between onsite stakeholders, offshore teams, and partner vendors, ensuring that all deliverables meet scope, schedule, and quality expectations.

Key Responsibilities

• Manage assigned delivery workstreams such as integration, or customisation of the solutions.
• Coordinate activities between FPTs offshore teams, onsite resources, and partner vendors (including eBao).
• Act as primary interface between FPT and customer, partner/vendor teams for delivery matters.
• Track delivery progress, identify risks, and ensure timely resolution.
• Facilitate sprint reviews, project meetings, and governance reporting.
• Support UAT, cutover, and go-live readiness activities.
• Ensure consistent adherence to project methodology, processes, and standards.

Qualifications & Experience

• 10 + years of experience in project delivery management within enterprise-scale programs.
• Proven ability to manage multi-vendor or distributed delivery environments.
• Preferred: Experience with insurance platforms (eBao / InsureMO or equivalent).
• PMP / Agile certification preferred.
• Strong communication, planning, and stakeholder management skills.
• Life Insurance domain knowledge is an advantage.