G06 - UX Designer

Join our mission-driven product team as a UX Designer and help us shape intuitive, inclusive, and impactful digital experiences for citizens, employers, and industry partners. 

If you are passionate about creating human-centered solutions and thrive in agile, cross-functional environments, wed love to meet you.

Job Responsibilities 

• Lead the end-to-end UX design process from framing problem spaces and user needs to deliver wireframes, prototypes, and final design specs.
• Plan and conduct user research (qualitative and quantitative) including usability testing, interviews, surveys, and A/B testing.
• Map complex user journeys and service blueprints to uncover pain points and opportunity areas.
• Facilitate co-creation and ideation workshops with stakeholders, users, and your cross-functional team.
• Communicate your design rationale clearly through visuals, presentations, and storytelling.
• Advocate for accessibility, inclusive design , and consistent use of design system components.
• Partner closely with product managers and engineers to scope, test, and deliver features that are user-friendly and technically feasible.
• Contribute to and maintain our design system to ensure cohesion across products.
• Champion a culture of collaboration, feedback, and continuous improvement.

Requirements

• 5+ years of experience in UX design, with a strong portfolio showcasing research, ideation, and design execution.
• Experience contributing to at least two shipped products , preferably in complex or high-impact domains.
• Proficiency in tools like Figma, Miro, Maze, Google Analytics, Notion , and familiarity with Jira or similar tools.
• Experience in Working in agile teams and engaging in rapid cycles of iteration and feedback.
• Strong stakeholder management skills and the ability to align design decisions with business and user goals.
• Clear communicator with excellent visual, written, and presentation skills.
• Familiarity with design principles , typography, and accessibility guidelines (e.g., WCAG).
• Strong concept creation and copywriting skills will be a bonus.
• Prior experience with designing for government services , regulated domains, or complex workflows is a strong plus.
• Knowledge of product analytics tools is a bonus.