G10 - UX Designer

Key Responsibilities:

• Lead comprehensive user research initiatives including qualitative and quantitative studies, usability testing, A/B testing, and stakeholder interviews to deeply understand user needs and behaviours
• Design and prototype intuitive user experiences through wireframes, mockups, and interactive flows that balance user needs with business objectives and technical constraints
• Conduct iterative user testing sessions, translating insights into actionable design improvements that simplify complex systems and enhance usability
• Create clear workflow maps and user journey documentation that facilitate productive discussions during product conceptualization and development
• Collaborate closely with product managers and engineers throughout the design process, from initial concepts through final implementation
• Develop deep empathy for users through direct engagement and research, advocating for user-centred solutions in all design decisions

What We're Looking For

• We seek a designer who combines strong craft skills with genuine curiosity about users and a commitment to creating positive impact through thoughtful design.
• 5+ years of demonstrated experience in interaction and visual design for digital products
• Strong portfolio showcasing user-centred design process and outcomes across various project types
• Proficiency in Figma and Adobe Creative Suite, with ability to create high-fidelity prototypes and design systems
• Proven track record of conducting user research and translating insights into design decisions
• Data-informed design mentality that balances quantitative metrics with qualitative user feedback
• Experience designing responsive interfaces that work seamlessly across devices and platforms
• Excellent communication skills with ability to present design rationale to diverse stakeholders
• Ability to give and receive constructive feedback in a team environment
• Proactive, solution-oriented mindset with willingness to tackle complex problems
• Experience working within Agile development environments
• Keen interest in generative AI and the online trust and safety space would be an added bonus