Team Leader - Gateway Operations

We are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role

Were looking for a driven and experienced Team Leader - Gateway Operations to lead a high-performing team responsible for the secure and seamless operation of a critical Gateway environment. In this pivotal role, you will provide strategic direction, hands-on leadership, and day-to-day support to ensure your team is equipped with the right tools, resources, and processes to deliver results in a complex, high-security setting.

You will play a key role in upholding the security, stability, and performance of the Gateway, while fostering a culture of collaboration, accountability, and continuous improvement within your team.

An active NV2 Security Clearance is an essential requirement.

About you

Responsibilities and Accountabilities:

• Manage the Security Engineer team members
• Provide advice concerning capabilities and technical direction in conjunction with the SME
• Ensure team members are provided with the tools required to perform their tasks
• Project/Sustainment Tasks:
• Build/Deploy new devices/capability into the Gateway environments
• Maintain Gateway documentation
• Provide support and technical expertise to Defence projects as required
• Review project documentation before capability is moved into BAU space
• Provide Subject Matter Expertise to Defence as required
• Represent client in meetings where required
• Identify continual service improvement tasks and implement.
• Conduct 1 on 1 meetings offering feedback and recognition, and addressing training and HR matters are crucial aspects of supporting team member development.
• Emphasizing a customer-centric approach, you will focus on meeting customer requirements and delivering excellent service.
• Compliance with Defence security guidelines is essential and you will guide team members in meeting these requirements.
• Key Performance Indicators: Leadership and Team Management, Incident/Service Requests, Technical expertise and Documentation and Process Improvement.

Requirements:

• NV2 Security Clearance
• Similar experience within large Government organisations/Defence
• Experience in leading teams, preferably technical teams
• Experience in managing customer expectations and delivering with the support of a team
• Network experience switches, routers
• General Firewall understanding preferably a mixture of Stateful and Layer 7
• Firewalls Proxy experience Solaris or Linux/Unix knowledge understanding ofcommands and concepts is required
• Mail understanding the setup and maintenance of Servers and clients
• Trouble shooting experience - the ability to perform/lead root cause analysis on network/computer issues on clients, servers and network equipment.
• A general understanding of Computer/Network Security Policies and enforcement
• Load Balancing experience
• Understanding of supporting a DNS environment
• Understanding of supporting Windows Server and associated domains.
• General scripting skills Shell, Perl,etc.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in-class reward and recognition programs flexible work, volunteering leave, and more.
• We live our values of aspiration, trust, and empathy, all day, every day.

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

Search Firm Representatives Please Read Carefully

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles - PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).