About the job ITSM ServiceNow Program Manager - The Port Authority of New York and New Jersey
ITSM ServiceNow Program Manager
Role Snapshot
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Posting Date: June 12, 2026
RFP Deadline: July 10, 2026
Deadline for Submission: Apply as soon as possible before July 10, 2026
Rate: Estimated $75 - $150/hr based on role, experience, and final project requirements
Client / Source: The Port Authority of New York and New Jersey
Department: IT Service Management
Reports To: Director of Consulting Services
Location: Remote / New York, New York
Travel: As required by project scope
Type: Contract / RFP-Based Opportunity
About FuntoNetwork
At FuntoNetwork, we connect experienced consultants with active RFP opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.
The Opportunity
FuntoNetwork is seeking a ITSM ServiceNow Program Manager for an active RFP opportunity: PANYNJ RFPQ 6000003320 - IT Service Management Provider Prequalification.
PANYNJ is prequalifying vendors for an IT Service Management Provider solicitation covering end user services, ServiceNow ITSM, desktop, server, storage, database, and cloud support.
Core Responsibilities
- Lead ITSM delivery planning, governance, ServiceNow operating model alignment, stakeholder reporting, and prequalification support.
- Review the RFP scope, source posting, supporting documents, deadline, and client requirements.
- Coordinate with FuntoNetwork and related consultants to support a complete, professional response.
- Prepare documentation, analysis, recommendations, deliverables, or technical inputs related to this role.
- Communicate clearly with technical and non-technical stakeholders as needed.
- Support quality control, status updates, and final submission readiness.
- Decompose the project scope: Convert PANYNJ RFPQ 6000003320 - IT Service Management Provider Prequalification into work packages, milestones, owners, dependencies, and acceptance gates.
- Build the integrated schedule: Sequence discovery, design, implementation, testing, training, launch, and closeout activities.
- Establish project governance: Set decision rights, meeting cadence, status reporting, approvals, and escalation paths with The Port Authority of New York and New Jersey.
- Manage the RAID register: Own risks, assumptions, issues, dependencies, mitigations, due dates, and escalation triggers.
- Control scope and changes: Assess requested changes for schedule, staffing, cost, risk, and acceptance impact before approval.
- Lead readiness and closeout: Coordinate acceptance evidence, launch readiness, transition documentation, lessons learned, and closure approvals.
What You Bring
- Relevant experience for this RFP-based role.
- Strong written communication, documentation, and stakeholder coordination skills.
- Ability to work against proposal deadlines and client requirements.
- Experience supporting public-sector, enterprise, or consulting projects is preferred.
- Attention to detail and ability to follow structured submission requirements.
Earnings, Payments, and Tax Records
Consultants will be able to track project earnings, payment status, and tax records inside the FuntoNetwork mobile app.
Approved payments for this RFP opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app.
The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.
How to Apply
First, apply to this posting to begin the AI vetting process to become a FuntoNetwork consultant.
Once you complete the AI vetting and are approved, you will log in to the FuntoNetwork mobile app and submit your application under that RFP.
Inside the app, you can check daily RFP job postings and apply directly under the right RFP opportunity.
If selected by a client, your contracts, earnings, payments, withdrawals, and related records will be managed through the FuntoNetwork mobile app.
Hiring process: https://funtonetwork.com/hiring-process-at-funtonetwork
Contact
Samuel Andoh | Account Manager
Email: samuel.andoh@funtonetwork.com
Website: www.funtonetwork.com
FuntoNetwork is an equal opportunity platform.