About the job Exchange Maintenance & Support Lead - Region 4 Education Service Center
Exchange Maintenance & Support Lead
Role Snapshot
Email Status: 🔴 Red - Response Submitted / Receipt Found
Status basis: Recent email subject indicates the response was submitted, receipted, or moved into post-submission review.
Checked: 7/15/2026, 9:33:25 PM CT
- 2026-07-09 · Thoughts on your eSubmission to Texas Education Agency?
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- 2026-06-30 · Clarification Request: Anticipated Start Date for R42026-05
Posting Date: June 19, 2026
RFP Deadline: July 24, 2026
Deadline for Submission: Apply as soon as possible before July 24, 2026
Rate: Estimated $75 - $150/hr based on role, experience, and final project requirements
Client / Source: Region 4 Education Service Center
Department: Application Maintenance & Support
Reports To: Director of Consulting Services
Location: Remote / Houston, TX 77092
Travel: As required by project scope
Type: Contract / RFP-Based Opportunity
About FuntoNetwork
At FuntoNetwork, we connect experienced consultants with active RFP opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.
The Opportunity
FuntoNetwork is seeking a Exchange Maintenance & Support Lead for an active RFP opportunity: Region 4 ESC RFP R42026-05 - Application Maintenance, DevOps, and Program Support Services for The Texas Education Exchange.
Region 4 ESC is seeking application maintenance, DevOps, QA, program support, and dedicated support team services for The Texas Education Exchange.
Core Responsibilities
- Lead the dedicated maintenance and support team for the Texas Education Exchange, coordinating application support, issue triage, service continuity, release readiness, and client communication.
- Review the RFP scope, source posting, supporting documents, deadline, and client requirements.
- Coordinate with FuntoNetwork and related consultants to support a complete, professional response.
- Prepare documentation, analysis, recommendations, deliverables, or technical inputs related to this role.
- Communicate clearly with technical and non-technical stakeholders as needed.
- Support quality control, status updates, and final submission readiness.
- Configure service intake: Define channels, categories, priorities, required fields, routing rules, SLAs, and closure codes for Region 4 ESC RFP R42026-05 - Application Maintenance, DevOps, and Program Support Services for The Texas Education Exchange .
- Build the support knowledge base: Document environment details, troubleshooting trees, known errors, standard fixes, and escalation contacts.
- Triage and restore service: Capture symptoms, assess impact and urgency, diagnose issues, apply approved fixes, and communicate status.
- Execute field-support visits: Plan access, equipment, safety, onsite diagnosis, replacement, validation, user confirmation, and visit records.
- Manage escalations and vendors: Package evidence, engage resolver teams, track ownership and response, validate restoration, and close the loop.
- Analyze recurring incidents: Report ticket trends, SLA performance, repeat failures, root causes, and preventive actions to Region 4 Education Service Center.
What You Bring
- Relevant experience for this RFP-based role.
- Strong written communication, documentation, and stakeholder coordination skills.
- Ability to work against proposal deadlines and client requirements.
- Experience supporting public-sector, enterprise, or consulting projects is preferred.
- Attention to detail and ability to follow structured submission requirements.
Earnings, Payments, and Tax Records
Consultants will be able to track project earnings, payment status, and tax records inside the FuntoNetwork mobile app.
Approved payments for this RFP opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app.
The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.
How to Apply
First, apply to this posting to begin the AI vetting process to become a FuntoNetwork consultant.
Once you complete the AI vetting and are approved, you will log in to the FuntoNetwork mobile app and submit your application under that RFP.
Inside the app, you can check daily RFP job postings and apply directly under the right RFP opportunity.
If selected by a client, your contracts, earnings, payments, withdrawals, and related records will be managed through the FuntoNetwork mobile app.
Hiring process: https://funtonetwork.com/hiring-process-at-funtonetwork
Contact
Samuel Andoh | Account Manager
Email: samuel.andoh@funtonetwork.com
Website: www.funtonetwork.com
FuntoNetwork is an equal opportunity platform.