QA / User Support Lead - New York State Education Department

QA / User Support Lead

Role Snapshot

Posting Date: June 26, 2026

RFP Deadline: July 7, 2026

Deadline for Submission: Apply as soon as possible before July 7, 2026

Rate: Estimated $75 - $150/hr based on role, experience, and final project requirements

Client / Source: New York State Education Department

Department: Quality Assurance and Support

Reports To: Director of Consulting Services

Location: Remote / Albany, NY

Travel: As required by project scope

Type: Contract / RFP-Based Opportunity

About FuntoNetwork

At FuntoNetwork, we connect experienced consultants with active RFP opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.

The Opportunity

FuntoNetwork is seeking a QA / User Support Lead for an active RFP opportunity: NYSED RFP #303 - New York State High School Equivalency Testing Program.

NYSED is seeking services for the New York State High School Equivalency Testing Program, including online submission and testing program operations support.

Core Responsibilities

• Plan testing, UAT, support workflows, user documentation, issue triage, and release readiness for education testing operations.
• Review the role scope, project background, supporting materials, deadline, and client requirements that relate to your assigned work.
• Provide only the role-specific materials requested by FuntoNetwork, such as your resume, cover letter, work samples, technical notes, estimates, or availability.
• Coordinate with FuntoNetwork on your assigned consultant role and related technical work only.
• Communicate clearly with technical and non-technical stakeholders as needed.
• Support quality control, status updates, and readiness for your assigned portion of the work.
• Develop the test strategy: Define test levels, environments, data, tools, responsibilities, entry criteria, and exit criteria for NYSED RFP #303 - New York State High School Equivalency Testing Program .
• Build role-based test scenarios: Create functional, integration, regression, accessibility, security, and negative-path test cases.
• Prepare test data and environments: Validate accounts, configurations, integrations, datasets, and reset procedures before execution.
• Execute and evidence testing: Record steps, expected results, actual results, screenshots, logs, and traceability to requirements.
• Manage the defect lifecycle: Reproduce, classify, prioritize, assign, retest, and close defects with auditable evidence.
• Certify release readiness: Summarize coverage, unresolved risk, defect disposition, UAT approval, and go-live recommendation for New York State Education Department.

What You Bring

• Relevant experience for this RFP-based role.
• Strong written communication, documentation, and stakeholder coordination skills.
• Ability to work against project deadlines and client requirements.
• Experience supporting public-sector, enterprise, or consulting projects is preferred.
• Attention to detail and ability to provide complete role-specific application materials.

Earnings, Payments, and Tax Records

Consultants will be able to track project earnings, payment status, and tax records inside the FuntoNetwork mobile app.

Approved payments for this RFP opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app.

The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.

How to Apply

Apply to this consultant role with your resume, cover letter, and supporting documents that show your experience for this specific role.

You are applying to be considered for this FuntoNetwork consultant position. You are not being asked to submit a final RFP response, bid package, or source-portal submission.

If selected, FuntoNetwork may ask you for your assigned part only, such as role-specific technical notes, work samples, estimates, availability, or other supporting materials connected to your consultant role.

FuntoNetwork handles the client-facing proposal package and any final source-portal submission separately.

Once you complete AI vetting and are approved, you will log in to the FuntoNetwork mobile app to track relevant opportunities, application status, contracts, earnings, payments, withdrawals, and related records.

Hiring process: https://funtonetwork.com/hiring-process-at-funtonetwork

Contact

Samuel Andoh | Account Manager

Email: samuel.andoh@funtonetwork.com

Website: www.funtonetwork.com

FuntoNetwork is an equal opportunity platform.