Talent Specialist - Vendor Coordinator - Translation Industry (Remote)

Join one of the leading Translation & Localization Companies in the world! Future Group Company has been leading the localization market since 1994 with global subsidiaries serving North & Latin Americas, Asia, Europe, and MEA.

We're currently expanding our team globally, join our global team in our new journey now!

As a Talent Specialist, you will be communicating, sourcing, and contracting with translators for our contractors locally and globally.

Job Duties: As a Talent Specialist, you will be handling the below tasks:

• Cooperate with Sales, Language Department, and Operations to identify and contract suitable freelance talents worldwide (translators, reviewers, and other language-related service providers) based on production requirements and corporate sourcing strategy.
• Provide guidance and consultancy to ensure operations and allocated projects are provided with the best possible talent solutions, considering price, quality, availability, and service.
• Build lasting relationships with our worldwide talents to ensure they feel valued and have a key contact for any questions or issues
• Responsible for ensuring that the information in our talent database is accurate and up to date.
• Act as the first escalation point for internal customers and for talents.
• Negotiate price rates with talents as needed on allocated account(s) on a yearly and/or project basis
• Tracking talent's performance and working directly with the client & internal teams to overcome any performance issues
• Liaise directly between the PMs and freelance network to plan resources for upcoming projects, often with urgent deadlines.
• Comply with Company's Quality Management System relating to Talent Management.

Requirements:

• Bachelor's degree in Translation, Linguistic studies, or Human Resources.
• Experience in the translation or call center industries is Preferred.
• Experience as a Vendor Contractor is a plus.
• Excellent verbal and written English communication skills.
• Customer focus and excellent interpersonal skills to manage customer issues, build relationships, and cooperate with customers
• Ability to multitask, set priorities and manage time effectively
• Problem-solving mindset and detail-oriented
• Knowledge and eagerness to learn and identify new technologies and new tool

Benefits:

• Flexibility for Hybrid Working Mode.
• Social & Medical Insurances.
• 2 Days off.
• Working with Global Stakeholders.
• Ability to grow by learning from scratch.
• Salary Annual Increase.