Job Title: Sales Administrator – Fire Equipment Products

Location: Industrial Area, Nairobi
Gross Salary: KES 25,000 - 30,000

Company Overview

Our client is a reputable company specializing in the supply, installation, and maintenance of fire safety and fire protection equipment. They are seeking a proactive and customer-focused Sales Administrator to support front-office operations and sales administration functions.

Position Summary

The Sales Administrator will serve as the first point of contact for clients, managing reception duties, handling customer inquiries, preparing quotations, supporting sales activities, and maintaining accurate sales records and reports. The ideal candidate is a strong communicator, highly organized, customer-oriented, and able to learn quickly in a fast-paced environment.

Key Responsibilities

• Receive and welcome walk-in clients in a professional and courteous manner.
• Handle incoming phone calls, emails, and customer inquiries promptly.
• Prepare and follow up on customer quotations.
• Process sales orders and maintain accurate sales records.
• Generate and submit periodic sales reports.
• Coordinate with the sales team to ensure timely response to customer requests.
• Maintain customer databases and filing systems.
• Assist in tracking quotations, orders, and deliveries.
• Support general administrative and office operations as required.
• Ensure excellent customer service and uphold the company's professional image.

Qualifications & Requirements

• Bachelor's Degree in Business Administration, Office Administration, Sales & Marketing, or a related field.
• Previous experience in an administrative, customer service, reception, or sales support role is an added advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Ability to prepare reports and maintain accurate records.
• Fast learner with a positive attitude and willingness to grow.
• High level of professionalism, reliability, and integrity.

Key Competencies

• Strong communication and relationship-building skills.
• Attention to detail and accuracy.
• Ability to work under minimal supervision.
• Customer-focused approach.
• Time management and organizational skills.
• Adaptability and willingness to learn.

Working Hours:

• Monday – Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 Noon

Application Deadline:

Interested candidates should submit their CV by latest Wednesday 17th June, 2026.

For any inquiries, please contact us at +254 784 155 512.

Gap Recruitment Services Limited does not charge candidates at any stage of the recruitment process. We are committed to equal opportunity hiring. Only shortlisted candidates will be contacted