Position: Cashier - Retail Pharmacy

Location: Westlands, Nairobi

About the Client:

Our client is a fast-growing retail pharmacy in Westlands dealing in pharmaceutical and cosmetic products. They are seeking a reliable, customer-focused Cashier to manage daily transactions, ensure accurate billing, and provide excellent customer service both in-store and through online platforms.

Role Overview:

The Cashier will be responsible for handling customer purchases, managing payments, maintaining accurate records, and assisting with order coordination for both walk-in and online customers. The ideal candidate should be trustworthy, detail-oriented and able to multitask in a busy retail environment.

Key Responsibilities:

• Receive and process payments (cash, card, and mobile money) accurately and efficiently.
• Issue receipts, refunds or exchanges as required.
• Maintain accurate daily sales and transaction records.
• Assist customers with product inquiries and direct them to relevant attendants when necessary.
• Handle online sales orders received through WhatsApp Business, Instagram, and other digital platforms.
• Coordinate with the delivery and pharmacy teams to ensure timely dispatch of customer orders.
• Reconcile cash and digital payments at the end of each shift and prepare sales summaries.
• Maintain cleanliness and orderliness of the cashier area.
• Provide excellent customer service to ensure a positive shopping experience.

Qualifications & Skills:

• Minimum of 2 years of experience as a Cashier, preferably in a retail or pharmacy setting.
• Proficiency in using POS systems and digital payment platforms (M-Pesa, card, etc.).
• Strong numeracy and record-keeping skills.
• Excellent communication and customer service abilities.
• High level of integrity, honesty, and attention to detail.
• Basic computer literacy (MS Office, WhatsApp Business, etc.).
• Ability to multitask and work in a fast-paced retail environment.

Application Process:

Interested candidates who meet the above qualifications are invited to apply by submitting an updated CV and cover letter through our Career Page.

For inquiries, contact: +254 784 155 512

Only shortlisted candidates will be contacted.