Job Description: Sales Executive – Sales Packtech Exports

Location: Local Market
Employment Type: Full-Time
Salary: KES. 45,000- 50,000 per month

Industry: Textile Industry
Deadline: 15th June 2026

Role Overview

Our client, a well-established textile company of Indian origin expanding its operations into Kenya is looking for a dynamic and performance-driven Sales Executive – Sales Packtech Exports to support and manage international sales activities, export operations, customer relationships, and market expansion initiatives for the Packtech business.

Key Responsibilities

1. International Business Development

• Identify and develop new export opportunities across international markets including the Middle East, Europe, Africa, the US, and other regions.
• Generate leads and support conversion of prospects into long-term customers.
• Assist in appointing and coordinating with distributors, agents, and channel partners.
• Participate in international exhibitions, trade fairs, and customer meetings to promote business growth.
• Support market expansion activities and customer acquisition initiatives.

2. Key Account Management

• Maintain strong relationships with existing international customers and accounts.
• Coordinate with customers regarding quotations, orders, shipment schedules, and commercial requirements.
• Support pricing discussions, negotiations, and contract execution.
• Ensure timely response to customer inquiries, complaints, and escalations.
• Focus on customer satisfaction and repeat business generation.

3. Pricing & Commercial Coordination

• Assist in preparing export pricing considering:
• Raw material cost fluctuations
• Freight and logistics expenses
• Market competition
• Forex impact
• Coordinate with internal teams to maintain target margins (CM1/CM2).
• Support commercial decision-making during changing market conditions.
• Prepare quotations and commercial proposals for international customers.

4. Export & Import Operations and Documentation

• Handle export and import documentation processes including; Proforma Invoice, Commercial Invoice, Packing List, Letter of Credit (LC) documentation, Bill of Lading (BL), Certificate of Origin and Shipping and customs documents.
• Ensure compliance with international trade regulations and export standards.
• Coordinate with CHA, freight forwarders, shipping lines, and logistics providers for timely dispatches.
• Track shipments and ensure smooth order execution from dispatch to delivery.

5. Supply Chain Coordination

• Coordinate with production, planning, procurement, and logistics teams for order fulfillment.
• Monitor dispatch schedules and shipment timelines to ensure on-time deliveries.
• Support resolution of operational issues related to raw material shortages, logistics delays, and supply disruptions.
• Maintain proper communication between customers and internal departments.

6. Market Intelligence

• Monitor global market trends in packaging products such as nets, films, woven products, and related Packtech solutions.
• Track competitor activities, pricing trends, and market developments.
• Share customer feedback and market insights for business improvement and new product opportunities.

7. Internal Collaboration

• Work closely with:
• Procurement teams on sourcing and raw material coordination
• Finance teams on payments, LC handling, collections, and forex matters
• Quality teams on product specifications, certifications, and customer requirements
• Ensure alignment between customer expectations and operational execution.

Required Skills & Competencies

• Good understanding of export/import procedures and documentation.
• Familiarity with; Incoterms, LC documentation, Forex and international trade processes

• Knowledge of international sales coordination and export logistics.

• Strong communication, negotiation, and interpersonal skills.
• Ability to coordinate effectively with customers and cross-functional teams.
• Problem-solving ability with strong execution focus.
• Proficiency in MS Office and ERP systems.

Qualifications & Experience

• Bachelor's degree in Business, Commerce, International Trade, Supply Chain, or related field.
• Minimum 5+ years of experience in export sales and operations within Packaging, Plastics, FMCG, or Industrial Products industries.
• Experience in handling export and import operations is preferred.
• Exposure to international customer handling and export documentation processes is essential.

Application

Interested candidates should submit their updated CV and a cover letter on our Career Page by 15th June 2026.

For any inquiries, please contact us at +254 784 155 512

Gap Recruitment Services Limited is a professional recruitment firm that does not charge candidates for placement and does not discriminate.

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