Job Title: Property Maintenance Officer

Industry: Real Estate / Property Management

Location: Nairobi, Kenya

Gross Salary: KES 35,000

About Our Client:

Our client is a leading property management company that provides full-service management of residential and commercial properties. To maintain the high standards of upkeep and tenant satisfaction, they are looking to hire a reliable and technically skilled Property Maintenance Officer to manage day-to-day repairs, inspections, and general maintenance operations.

Job Purpose:

The Property Maintenance Officer is responsible for ensuring all properties are safe, functional, and well-maintained. This includes handling routine repairs, managing service providers, reading utilities, and overseeing health and safety compliance. The ideal candidate will have strong technical skills and a proactive approach to maintenance issues.

Key Responsibilities:

Routine Maintenance & Repairs:

• Conduct or oversee minor repairs including plumbing, electrical, and carpentry work.
• Respond promptly to maintenance requests from tenants or management.
• Ensure repair work is completed to acceptable standards and documented properly.

Property Inspections:

• Perform regular inspections to identify any repair or safety issues across all properties.
• Prepare inspection reports with clear recommendations and timelines for corrective action.
• Flag urgent concerns to the Property Manager for immediate resolution.

Vendor & Contractor Management:

• Liaise with service providers (e.g., electricians, plumbers, cleaners) and supervise their work.
• Ensure tasks are completed professionally and within the agreed time and cost.
• Maintain a contact list of reliable contractors and suppliers.

Utilities Management:

• Read water and electricity meters monthly for all occupied units.
• Prepare utility usage records and charge tenants accordingly.
• Share bills promptly with tenants and follow up on unpaid utility accounts.

Cleaning Materials Management:

• Engage with caretakers to assess cleaning material needs for each property.
• Ensure adequate and timely distribution of cleaning supplies.
• Monitor proper use of materials to minimize waste and ensure cleanliness.

Procurement and Inventory Support:

• Raise requisitions for maintenance supplies or cleaning materials from the finance department.
• Track stock levels of tools, materials, and spares and request replenishments in advance.
• Ensure purchases are recorded and receipts submitted.

Complaint Resolution and Follow-Up:

• Monitor the resolution of complaints shared by tenants or field staff.
• Follow up on open issues and confirm completion with relevant parties.
• Update the complaint log and notify tenants or caretakers once resolved.

Preventive Maintenance:

• Create and implement preventive maintenance schedules (e.g., servicing of pumps, wiring).
• Plan regular maintenance checks to reduce emergency breakdowns.
• Ensure key systems are maintained to reduce long-term repair costs.

Record Keeping and Reporting:

• Maintain accurate logs of maintenance requests, completed works, and costs incurred.
• Share weekly and monthly reports with the Line Manager.
• File records of vendor work orders, inspection checklists, and utility readings.

Health and Safety Compliance:

• Ensure that maintenance activities meet safety standards and legal requirements.
• Address hazards immediately and enforce safety procedures on-site.
• Keep all safety equipment and signage updated and in good condition.

Emergency Response:

• Be on call to handle emergencies like water leaks, power outages, and gate malfunctions.
• Act quickly and coordinate with the right team to contain emergencies.
• Document all emergency response actions for future reference.

Qualifications and Experience:

• A Diploma or Certificate in Building Maintenance, Electrical, Plumbing, or a related field.
• Minimum 2 years of hands-on experience in property maintenance or facilities management.
• Proficient in repairs including plumbing, electrical, and minor carpentry.
• A valid driving license or motorbike riding ability is an added advantage.
• Basic computer and reporting skills are desirable.

Key Competencies and Attributes:

• Reliable and proactive with strong attention to detail.
• Good problem-solving and organizational skills.
• Ability to work independently with minimal supervision.
• Strong communication and interpersonal skills to deal with tenants, caretakers, and contractors.
• Knowledge of occupational health and safety standards.

How to Apply:

Interested and qualified candidates are invited to apply through our Careers Page.

Application Deadline: Monday, 23rd May 2025

If you face any issues during your application, contact us at +254 784 155 512.

Note: Gap Recruitment Services Limited is a professional recruitment firm. We do not charge candidates for placement services and are committed to equal opportunity employment.

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