Title: Tele Sales Executive
Reports to: Sales Team Leader.
Department: Sales & Marketing
Industry: Service Industry
Gross Salary: KES 50,000 + Commission
Job Purpose: The ideal candidate is highly motivated, an excellent communicator, can work well within a cooperative and friendly team as well as being able to work on their own initiative.
Roles & Responsibilities
- Assess and analyze prospects current process and requirements;
- Provide engaging and articulate information about company's value proposition to potential customers.
- Maintain well organized, up-to-date and accurate sales information and activity reports in CRM system.
- Demonstrates ability to interact professionally with potential customers via phone, email, telephone conferencing and webinars to discover their business needs and develop a positive business relationship
- Work closely within a small sales & marketing team and develop cooperative working relationships with all company colleagues;
- Develop a strong knowledge of company products and services in order to facilitate the sales process;
- Understand how the benefits of the products and services can meet customers needs in various business verticals
- Continually meet and exceed daily and monthly targets with respect to call volume and sales.
- Prepare weekly / monthly and quarterly reports.
- Update the CRM system on regular basis with the latest findings
Key kills & Qualifications
- Bachelor's degree or Diploma in marketing, communications, business administration, or related field is preferred.
- A least 1 year of proven experience working as a BDE/Lead Generation/Tele Sales executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
Exceptional customer service skills and Communication skills
Sales Process Marketing Communications CRM Lead Generation Salary Negotiation Administration Email Customer Service Communication Marketing Business Sales