Nairobi, Nairobi County, Kenya

Telesales Executive

 Job Description:

Title: Tele Sales Executive

Reports to: Sales Team Leader.

Department: Sales & Marketing

Industry: Service Industry

Location: Mombasa

Positions: 2

Gross Salary: KES 50,000 + Commission

Placement: Immediately

Job Purpose: The ideal candidate is highly motivated, an excellent communicator, can work well within a cooperative and friendly team as well as being able to work on their own initiative.

Roles & Responsibilities

  • Assess and analyze prospects current process and requirements;
  • Provide engaging and articulate information about company's value proposition to potential customers.
  • Maintain well organized, up-to-date and accurate sales information and activity reports in CRM system.
  • Demonstrates ability to interact professionally with potential customers via phone, email, telephone conferencing and webinars to discover their business needs and develop a positive business relationship
  • Work closely within a small sales & marketing team and develop cooperative working relationships with all company colleagues;
  • Develop a strong knowledge of company products and services in order to facilitate the sales process;
  • Understand how the benefits of the products and services can meet customers needs in various business verticals
  • Continually meet and exceed daily and monthly targets with respect to call volume and sales.
  • Prepare weekly / monthly and quarterly reports.
  • Update the CRM system on regular basis with the latest findings

Key kills & Qualifications

  • Bachelor's degree or Diploma in marketing, communications, business administration, or related field is preferred.
  • A least 1 year of proven experience working as a BDE/Lead Generation/Tele Sales executive.
  • The ability to follow scripts.
  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.

Exceptional customer service skills and Communication skills

  Required Skills:

Sales Process Marketing Communications CRM Lead Generation Salary Negotiation Administration Email Customer Service Communication Marketing Business Sales