OPERATIONS ASSISTANT

Location: Nairobi

Salary: KES 50,000 – 60,000 Gross per Month

Application Deadline: 21st June 2026





About the Role

Our client is seeking a highly organized and detail-oriented Operations Assistant to provide administrative support to the Operations and Compliance function. The successful candidate will play a key role in ensuring the smooth execution of operational, compliance, procurement, contract management, and reporting activities across the organization.

Key Responsibilities

Financial Support & Analysis

• Maintain and update financial records in accordance with company policies and procedures.

• Assist in monitoring financial transactions and maintaining accurate documentation.

Contract & Compliance Management

• Assist in drafting, reviewing, and managing contracts, including NDAs, joint venture agreements, sales agreements, lease agreements, and AMC contracts.

• Track contract renewals and ensure timely follow-up actions.

• Maintain accurate databases for clients, warranties, AMCs, and lease agreements.

• Coordinate with internal teams to ensure compliance with contractual obligations, including support calls, preventive maintenance schedules, invoicing, and payment terms.

• Prepare and share weekly and monthly contract renewal reports.

Procurement & Billing Coordination

• Follow up on procurement requests to ensure timely purchasing and delivery of client orders.

• Coordinate with support and project teams to track Local Purchase Orders (LPOs) and job card submissions.

• Monitor open LPOs and support accurate billing processes.

• Prepare and maintain monthly open LPO reports and follow up on pending actions.

• Coordinate preventive maintenance schedules to facilitate timely AMC billing.

Client & Support Coordination

• Respond to client inquiries related to contracts and support issue resolution.

• Manage systems used for tracking contracts, warranties, billing cycles, and LPOs.

• Assist in issuing licenses and coordinating service-related client requirements.

• Facilitate onboarding of new clients into operational systems.

• Track project handovers and ensure warranty information is accurately recorded.

• Monitor Proof of Concepts (POCs) and coordinate with sales teams to ensure closure and follow-up.

Documentation & Reporting

• Maintain organized physical and digital records of contracts, invoices, job cards, handovers, and related documentation.

• Ensure proper filing and storage of legal and company records.

• Assist in preparing operational, procurement, contract renewal, and financial reports.

• Perform data entry, document management, filing, and report preparation.

• Undertake any other duties assigned from time to time.

Qualifications & Experience

The ideal candidate should:

• Hold a Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.

• Have at least two (2) years of experience in Finance, Accounting, Operations, Compliance, Contract Management, or a related function.

• Possess strong analytical and problem-solving skills.

• Demonstrate excellent written and verbal communication skills.

• Be highly organized with strong attention to detail and accuracy.

• Have the ability to manage multiple priorities and meet deadlines.

• Be proficient in Microsoft Office Suite (Excel, Word, and PowerPoint). Experience with financial or ERP systems will be an added advantage.

• Demonstrate professionalism, integrity, and strong interpersonal skills.

• Be capable of working independently as well as collaboratively within a team.

• Have a good understanding of basic financial principles and contract management processes.

How to Apply

Interested candidates are invited to submit their updated CV, clearly outlining:

Application Deadline: Sunday 21st June, 2026

For inquiries or application support, contact +254 784 155 512

Gap Recruitment Services Limited is a professional recruitment firm that does not charge candidates at any stage of the recruitment process and is committed to equal opportunity hiring.