Restaurant Manager (Mombasa)

 Job Description:

Role: Restaurant Manager (Mombasa)

Gross Salary: KES 80,000 – 90,000
Location: Shanzu, Mombasa
Industry: Hospitality

About the Role

Our client, a well-established and rapidly growing hospitality destination in Mombasa, is seeking an experienced and results-driven Restaurant Manager to oversee operations and drive revenue growth.

This is an exciting opportunity for a hands-on leader to manage a high-capacity restaurant with diverse offerings including dining, events, and conferencing facilities, while delivering exceptional customer experiences.

Key Responsibilities

  • Oversee the day-to-day operations of the restaurant, ensuring efficiency and high service standards
  • Drive revenue growth and profitability, with clear monthly sales targets
  • Manage and supervise staff, ensuring strong team performance and accountability
  • Instill a culture of excellent customer service and guest satisfaction across all teams
  • Monitor and control inventory, stock levels, and cost management systems
  • Ensure smooth coordination of food & beverage service, events, and conferences
  • Maintain high standards of cleanliness, hygiene, and compliance with health regulations
  • Develop and implement sales and marketing initiatives to increase footfall and repeat business
  • Handle customer feedback and resolve issues promptly and professionally
  • Prepare operational and financial reports for management review

Minimum Requirements

  • Diploma or Degree in Hospitality Management or related field
  • KCSE minimum grade of C+ and above
  • Minimum 3 years' experience managing a busy restaurant, preferably serving a diverse/local clientele
  • Proven ability to drive sales and manage restaurant profitability
  • Strong leadership and staff management skills
  • Experience in inventory control and cost management
  • Ability to work independently with minimal supervision
  • Excellent communication, interpersonal, and problem-solving skills

Key Competencies

  • Strong business acumen and commercial awareness
  • Customer-centric mindset
  • High level of organization and attention to detail
  • Leadership and team development
  • Results-driven with a focus on performance

Why Join This Opportunity?

  • Opportunity to manage a large-scale, high-potential hospitality operation
  • Exposure to a dynamic environment combining restaurant, events, and conferencing services
  • Career growth within a fast-evolving hospitality setup

How to Apply

Interested candidates who meet the above criteria are encouraged to apply by submitting their CV.

Application Deadline: 24th April 2026