Content Moderator (Bali, Indonesia)

Founded in 2007, Gear Inc was established to meet the growing global demand for reliable and high-quality outsourced IT services. Today, we specialize in delivering custom-tailored BPO solutions that seamlessly align with our clients needs, creating an engine of growth designed to drive success.

With a dedicated workforce of over 6,000 professionals across multiple industries and time zones, Gear Inc delivers world-class services to some of the worlds leading brands.

Our commitment to investing in advanced technology, exceptional talent, and continuous business improvement enables us to serve clients globally, across five continents.

Responsibilities:

Gear Inc is looking for young talents to join our social media content moderation team. Ideal candidates are able to adapt and are well known with fast moving and last moment change.

• Responsible for the content safety of short video products, ensuring their legal compliance
• Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards
• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating content on a popular social media platform.

Benefit:

• Attractive basic salary
• Allowances: attendance, transportation, overtime, public holidays
• Mental health support: on-site psychologist and mental health app
• BPJS Kesehatan & BPJS Ketenagakerjaan
• Private health insurance
• Monthly team-building and internal events
• Paid leave
• Clear career progression path
• Professional, international, and fun work environment.

Qualifications:

• B2 English level (Able to understand/read documents)
• Excellent skills in write, read, listen, and speak in English
• Content moderation or BPO work experience is a plus
• Have the ability to use Microsoft Office and Google Drive
• Good attention to details with a passion for maintaining a high standard of work
• Able to work in a team
• Fresh graduates from all majors are welcome (minimum D3)
• Able to start working immediately
• Willing to work on weekend and public holiday
• Able to work on shifting schedules including night shifts
• Willing to be placed in Denpasar, Bali (Full WFO).

Working Environment:

• International, fun, and professional working environment
• Working closely with experienced foreign experts
• Free drinks (coffee, mineral water, etc.)
• Training and career development opportunities
• Sport activities and game room.

Working Location: Imam Bonjol No 502, West Denpasar, Bali