Senior Technical Project Lead (IT)

Description of Role

• Senior Technical Project Lead which also includes System and Network Administration.
• Security checks and ensure that effective IT project planning and oversight is there on IT performance.
• Provide cloud support and planning on how to manage cloud support or local teams from a work and time scale perspective also.
• Should be able to oversee the development and maintenance of IT improvement plans.
• Should be able to align IT budgets along with IT priorities and overall IT performance.
• Responsible for the smooth and secure operation of an organization’s IT infrastructure, encompassing both systems and network aspects, including maintenance, troubleshooting, and security.

Key Responsibilities and scope:

Customer and IT centric:

• Plan projects and timelines to meet client/customer objectives.

• Plan projects and timelines to meet IT objectives from a security and compliance perspective.

• Work with the network and server admin team to align changes, their effects and backup plans for each and every project or change that happens in the organization globally.

• Familiarize with the global IT standards to ensure that the plans and goals are discussed within the IT teams to ensure compliance and not stay outdated.

• Conduct regular internal meets globally within IT to ensure that the global team is aligned and can work across locations remotely.

• Manage project plans and provide regular updates which include project progress, financial performance as well as resource management.

• Ensure that there is compliance to standard operating procedure during any project.

• Support the heads or leads of the IT department and teams to ensure that there are no project risks or issues and project goals are achieved.

• Proactively manage changes in project scope, identify project risk or issues and devise contingency plans.

• Resource planning in agile methodology in a shared pool of resources.

Key skills and experience

• Experience: 20 - 25 years in IT, with a strong background in program management, systems & network administration, and IT security.
• Certifications: Microsoft, Cisco, and ITIL.
• Proven experience in IT project planning and execution, including setting timelines, assigning responsibilities, and monitoring progress.
• Ability to manage multiple global IT projects simultaneously.
• Experience in cloud support and coordination with local/global IT teams.
• Ability to lead IT improvement initiatives and manage technical risks effectively.
• Familiar with global IT standards, compliance practices, and adherence to SOPs.
• Strong analytical thinking and problem-solving skills.
• Excellent communication and stakeholder management skills, both internally and externally.
• Willingness to provide hands-on technical support when needed.
• Commitment to delivering high-quality outcomes without compromising standards.

Benefits

1. Salary and Benefits

• Attractive salary, and annual salary review;

• Premium Healthcare and Mental Health Care service for you, 100% covered by the company;

• Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;

• Annual health check, annual flu vaccination;

• Summer vacation (Paid days off);

• Paid leave (12 days/year).

2. Working Environment

• International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;

• An open and honest culture where people are valued, treated fairly and trusted and empowered;

• Modern hardware (Laptop and other equipment provided);

• Free drinks (coffee, tea, etc.);

• Nap room for a quick rest;

• Training and career development opportunities: Continuous and professional training to fully develop your potential.