About the job IT Helpdesk
JOB INFORMATION
Job title: I.T. Helpdesk
Job Description
I.T. Helpdesk works behind the scenes in all kinds of our office area. You would be in charge of:
Maintenance, update, tweak and repair the computer systems, networks, and I.T. infrastructure
Set up the new technologies, configuring systems and providing everyday technical support for the individuals using the computer systems and I.T. network
Working on a helpdesk
Job Requirement:
At least 1 years of experience in an IT Helpdesk
Good at English in speaking and writing
Knowledge about Active Directory and Server
Acquire degree and experience in information technology, hardware knowledge to consult the purchasing and repair process
Basic understanding of LAN, WAN, Wi-Fi (new staff will receive instruction about computer networks, as needed)
Self-study and self-learning on new technology and willing to improve on technical skills
Good problem solving, analytical and evaluative skills
Knowledge related to Fortigate Security Firewall Products is a plus
Experience in deploying Windows Server is a plus
Having CCNA or MCSA Certification is a plus
Benefits:
Attractive salary and benefits, international, fun and professional working environment
An open and honest culture where people are valued, treated fairly and trusted and empowered
Flexible working hours, we work 40 hours per week (Monday-Friday)
13th salary and additional bonus every year
Lunch allowance and free drinks (coffee, tea, etc)
Health Insurance package
Government social, health and unemployment insurance for Vietnamese staff
Annual health check, annual flu vaccination
Paid leave (12 days/year)
A standing desk if you like; No dress code; Company trip
Free class in Yoga, Dance class, English class with Foreign Teacher.
Salary range: Negotiation
Working Location: Hai Ba Trung, Ha Noi
All interested candidates are welcome to apply. Please send your cover letter and resume expressing your interest to us at [email protected]