Job Openings IT Helpdesk

About the job IT Helpdesk


Job title: I.T. Helpdesk

Job Description
I.T. Helpdesk works behind the scenes in all kinds of our office area. You would be in charge of:

  • Maintenance, update, tweak and repair the computer systems, networks, and I.T. infrastructure

  • Set up the new technologies, configuring systems and providing everyday technical support for the individuals using the computer systems and I.T. network

  • Working on a helpdesk

Job Requirement:

  • At least 1 years of experience in an IT Helpdesk

  • Good at English in speaking and writing

  • Knowledge about Active Directory and Server

  • Acquire degree and experience in information technology, hardware knowledge to consult the purchasing and repair process

  • Basic understanding of LAN, WAN, Wi-Fi (new staff will receive instruction about computer networks, as needed)

  • Self-study and self-learning on new technology and willing to improve on technical skills

  • Good problem solving, analytical and evaluative skills

  • Knowledge related to Fortigate Security Firewall Products is a plus

  • Experience in deploying Windows Server is a plus

  • Having CCNA or MCSA Certification is a plus


  • Attractive salary and benefits, international, fun and professional working environment

  • An open and honest culture where people are valued, treated fairly and trusted and empowered

  • Flexible working hours, we work 40 hours per week (Monday-Friday)

  • 13th salary and additional bonus every year

  • Lunch allowance and free drinks (coffee, tea, etc)

  • Health Insurance package

  • Government social, health and unemployment insurance for Vietnamese staff

  • Annual health check, annual flu vaccination

  • Paid leave (12 days/year)

  • A standing desk if you like; No dress code; Company trip

  • Free class in Yoga, Dance class, English class with Foreign Teacher.

  • Salary range: Negotiation

Working Location: Hai Ba Trung, Ha Noi

All interested candidates are welcome to apply. Please send your cover letter and resume expressing your interest to us at [email protected]