Business Information Systems Engineer

Gentis Solutions is actively looking for a skilled and enthusiastic Business Information Systems Engineer to join our client's team on a full-time, direct-hire basis. We value individuals who are positive, motivated, and thrive in a collaborative environment.

Requirements

• College-level experience equivalent to a Bachelor's degree in Computer Science or a related major; additional qualifying experience may be substituted on a year-per-year basis in lieu of a degree
  • Applicants who do not possess a degree should attach a statement supporting recent qualifying experience
• Four years of experience in Enterprise Resource Planning is required
  • Preference is work experience in Tyler application
• Four years of experience supporting enterprise technology systems highly desirable
• Four years of experience providing technical support to large complex enterprise applications and vendor-maintained systems
• This experience must include working as an internal consultant to end users and as a liaison to vendors
• Proficiency with Personal Computers and Applications including Outlook, Excel, Word, PowerPoint, and Access
• Must possess and maintain a current, valid California driver's license and satisfactory driving record (May operate District vehicles)

Desirable Requirements

• Experience supporting Tyler ERP Financial and/or HCM software
• Experience working in a transportation industry in either the public or private sector
• Experience working with large interface integrations
• Experience with various report writing tools
• Experience upgrading large scale enterprise systems

Typical Duties

• Serves as a technical lead of the enterprise application
• Focused on delivering excellent customer service
• Adhere to incident, problem, change management, and other Information Systems best practices
• Plan, organize, direct and coordinate the ongoing automation and usage of the district-wide application systems
• Develop and maintain user and technical knowledge of application systems
• Serve as the liaison between application system users, vendor provided help desk as well as the Information Systems Department
• Plan, coordinate and test system upgrades
• Fulfill users' various data mining requests
• Support the various large interface integrations between the application systems and fixing data problems that occur in these interfaces
• Develop and provide user training for all modules of the systems
• Writes user documentation, provides user information, procedures, and training materials in a variety of formats as needed
• Develops a knowledge base of problem symptoms and solutions to improve the timeliness of problem resolution
• Identify unused system functionality and present opportunities for improvement of business processes using this functionality
• Continue to monitor and stay current on new features contained in new releases of the software
• Recommend and implement software upgrade paths
• Develop relationships with other agency users of the applications
• Maintains strong technical competence in Microsoft Office products such as Access, Excel, Word, Outlook, Project, and PowerPoint
• Other duties as assigned at the direction of the Information Systems Manager
• Know and follows the safety and health rules and safe working practices applicable to the job
• Regular and reliable attendance and performance are required