Job Openings Business Information Systems Engineer

About the job Business Information Systems Engineer

Gentis Solutions is actively looking for a skilled and enthusiastic Business Information Systems Engineer to join our client's team on a full-time, direct-hire basis. We value individuals who are positive, motivated, and thrive in a collaborative environment.


  • College-level experience equivalent to a Bachelor's degree in Computer Science or a related major; additional qualifying experience may be substituted on a year-per-year basis in lieu of a degree
    • Applicants who do not possess a degree should attach a statement supporting recent qualifying experience
  • Four years of experience in Enterprise Resource Planning is required
    • Preference is work experience in Tyler application
  • Four years of experience supporting enterprise technology systems highly desirable
  • Four years of experience providing technical support to large complex enterprise applications and vendor-maintained systems
  • This experience must include working as an internal consultant to end users and as a liaison to vendors
  • Proficiency with Personal Computers and Applications including Outlook, Excel, Word, PowerPoint, and Access
  • Must possess and maintain a current, valid California driver's license and satisfactory driving record (May operate District vehicles)

Desirable Requirements

  • Experience supporting Tyler ERP Financial and/or HCM software
  • Experience working in a transportation industry in either the public or private sector
  • Experience working with large interface integrations
  • Experience with various report writing tools
  • Experience upgrading large scale enterprise systems

Typical Duties

  • Serves as a technical lead of the enterprise application
  • Focused on delivering excellent customer service
  • Adhere to incident, problem, change management, and other Information Systems best practices
  • Plan, organize, direct and coordinate the ongoing automation and usage of the district-wide application systems
  • Develop and maintain user and technical knowledge of application systems
  • Serve as the liaison between application system users, vendor provided help desk as well as the Information Systems Department
  • Plan, coordinate and test system upgrades
  • Fulfill users' various data mining requests
  • Support the various large interface integrations between the application systems and fixing data problems that occur in these interfaces
  • Develop and provide user training for all modules of the systems
  • Writes user documentation, provides user information, procedures, and training materials in a variety of formats as needed
  • Develops a knowledge base of problem symptoms and solutions to improve the timeliness of problem resolution
  • Identify unused system functionality and present opportunities for improvement of business processes using this functionality
  • Continue to monitor and stay current on new features contained in new releases of the software
  • Recommend and implement software upgrade paths
  • Develop relationships with other agency users of the applications
  • Maintains strong technical competence in Microsoft Office products such as Access, Excel, Word, Outlook, Project, and PowerPoint
  • Other duties as assigned at the direction of the Information Systems Manager
  • Know and follows the safety and health rules and safe working practices applicable to the job
  • Regular and reliable attendance and performance are required