Lead Business Analyst

• Meet with business users to collect and study their needs for new systems or changes to existing ones.
• Review those needs and suggest ways to improve systems and processes.
• Write System Requirements Specifications (SRS) that include wireframes, user stories or functional requirements, process flows, technical diagrams, and prototypes.
• Work with the development team to check whether the proposed solutions can be built.
• Confirm the written requirements with business users and negotiate where needed.
• Explain user requirements to the development and QA teams whenever they have questions.
• Help check that requirements are met during QA testing and user acceptance testing (UAT).
• Prepare Requests for Proposals (RFPs) for software vendors, and help assess their technical and financial proposals.
• Write other technical documents, such as System Design Specifications, API Specifications, and wireframe documents.
• Create presentations and entries for award competitions that showcase the organization's IT solutions.

Requirements

• A bachelor's degree in Computer Science or IT from a recognized university, or an equivalent professional qualification.
• Advantage: earlier experience in IT business analysis.
• Advantage: an MBA.
• Strong analytical and decision-making skills.
• Excellent written and spoken communication.
• Good negotiation and people skills.
• Able to handle several projects at the same time.

Skills Required

• Requirements gathering & analysis
• SRS, user stories & process flow documentation
• Wireframing & prototyping
• Visio, Figma, or similar design tools
• Technical documentation (system design, API specs)
• RFP preparation & vendor proposal evaluation
• QA & UAT support
• Negotiation & stakeholder communication
• Multi-project management