Manager – Documentation Processing

• Identify required security documentation for approved credit facilities
• Ensure accurate preparation, checking, and timely dispatch of security documents
• Record, monitor, and follow up on all dispatched documents, including covenants and conditions
• Maintain accurate documentation records and productivity updates
• Supervise and guide team members to ensure high levels of internal customer satisfaction
• Support operational effectiveness through regular communication and coordination with the Unit Manager
• Drive automation initiatives and support special projects to improve efficiency and reduce operational costs
• Ensure compliance with internal policies, banking procedures, and regulatory requirements
• Coordinate with internal and external stakeholders regarding documentation and processing matters

Requirements

• Minimum 7 years of experience in a Bank or Financial Institution
• Hands-on experience as a Relationship Officer or Credit Officer in Corporate or SME Banking
• Minimum 2 years of experience at Deputy Manager or Manager level
• Degree or full/part qualification in Banking or Finance (AIB, CIB, ACMA, ACCA, or equivalent)

Required Skills

• Strong processing and documentation management background
• Good understanding of credit and lending functions within a banking environment
• Knowledge of security documentation, mortgages, and legal aspects of lending
• Excellent interpersonal and customer handling skills
• Strong leadership and team management abilities
• Ability to work effectively in a centralized processing environment
• Strong analytical, organizational, and problem-solving skills