Gigmos has successfully disrupted the technical customer support in ~4 years of its existence. We are now taking things to next level by building a universe class platform that required us to reimagine how technical support should be delivered. This would be game changer in the industry with latest technology embraced and fine-tuned to perfection. Its a complete rethink.

If you are a rock star software product business analyst and want to be part of the future then read on and apply.

Role Description

As business analyst of the product development team, you will be responsible for the exploratory and evaluative research including but not limited to feature analysis, competitor analysis, concept testing etc.

Key contributor during the Iterative product development and Finalization.

Write and own the requirements during the development and testing stages.

Responsible for deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagrams.

Role Requirements:

BE/BTech/MBA with IT background

Aware of latest advances in web development / mobile development / developments in AI & ML

Have 4-8 years of experience as business analyst in product development environment.

Skills Required:

Prior experience of working on AI/ML projects / having implemented AI/ML in business scenarios would be an added advantage

Strong organizational and planning skills and proven ability to multitask in a fast-paced environment. High level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision.

Create Work Breakdown Structures for implementation (timeline charts/ Gantt Charts)

Evaluate risks related to requirements implementation, testing processes, project communications, and training.

User acceptance testing.

Monitoring deliverables and ensuring timely completion of projects.

Serving as a liaison between stakeholders and users.

Work Location/Shift Timings-Hybrid work from home

CTC- As per Industry Standards

Company Website-www.gigmos.com