Product Owner (ServiceNow Implementation)

Glint Tech Solutions is hiring a Product Owner (ServiceNow Implementation) for Reston, VA!

We are partnering with a leading Federal Healthcare Insurance organization to find a visionary Product Owner who can drive a high-impact ServiceNow implementation. This is not just an execution role — we need a roadmap builder and strategic thinker who can lead multiple scrum teams and deliver real business value!

KEY RESPONSIBILITIES

• Develop and align the Product Roadmap to strategic goals in collaboration with stakeholders
• Lead Product Backlog definition working with BAs, Architects, Technologists, and SMEs
• Build and prioritize Product Backlog with business owners and define acceptance criteria
• Write and guide effective user stories and break down MVPs with Business Analysts
• Drive ServiceNow implementation as the voice of the business to the scrum team
• Coach team members new to Scrum and Agile practices
• Support culture change to improve delivery agility across multiple scrum teams

MUST-HAVE SKILLS

• 8+ years total experience with 6+ years as a Product Owner
• Prior experience supporting a ServiceNow Implementation as a Product Owner
• ServiceNow CSM, ITSM, and/or CRM module experience required
• In-depth knowledge of Agile/Scrum process and principles
• Proven experience building roadmaps for digital product advancements
• Ability to manage multiple scrum teams simultaneously in a fast-paced environment
• Bachelor's degree or 4 additional years of relevant experience in lieu of degree

NICE TO HAVE

• Certifications in Product Owner, Scrum/Agile, or ServiceNow