Job Openings NETWORK SERVICES ENGINEER

About the job NETWORK SERVICES ENGINEER

NETWORK SERVICES ENGINEER

PROJECT DESCRIPTION

Support a network integration initiative for the LHC team by providing enterprise-level LAN/WAN and telecommunications services. The role focuses on maintaining stable, secure, and reliable network connectivity across integrated environments. This is a Windows-based environment role.

KEY RESPONSIBILITIES

  • Support the LHC agency migration initiative, including re-IP activities across approximately 530 LHC agencies
  • Provide operational support, monitoring, troubleshooting, and maintenance for enterprise LAN/WAN infrastructure with primary focus on Cisco Meraki technologies
  • Diagnose and resolve network connectivity, performance, and telecommunications issues escalated from first-level support teams
  • Install, configure, maintain, patch, and support network and telecommunications equipment while ensuring compliance with security and operational standards
  • Monitor network availability, uptime, and overall infrastructure health across distributed enterprise environments
  • Collaborate with network engineers, project teams, and business stakeholders on network implementations, upgrades, and migrations
  • Deliver technical guidance and support to end users and IT teams on troubleshooting and network-related issue resolution
  • Document network configurations, procedures, and operational activities per organizational standards
  • Leverage enterprise AI tools (GitHub Copilot, Microsoft 365 Copilot) for troubleshooting, documentation, analysis, and automation — approximately 90% weekly usage expected

MANDATORY SKILLS (7+ Years Each)

  • LAN/WAN Networking
  • Network Troubleshooting
  • TCP/IP
  • Network Hardware & Telecom Equipment
  • Experience in an ITIL environment
  • Proficiency with enterprise-approved AI and GenAI tools

NICE-TO-HAVE SKILLS

  • Experience in healthcare or large enterprise network environments
  • Exposure to network security practices
  • Ability to train or guide end users and junior IT staff
  • Familiarity with network integration or migration projects

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