Job Openings Application Consultant

About the job Application Consultant

We're Hiring: Application Consultant

Employment Type: Full-time
Reports To: General Manager
Experience Required: 1+ years
Education: Bachelors degree or diploma in IT, Computer Science, or a related field


Are you passionate about delivering technology-driven solutions and ensuring customer success? Join our growing team as an Application Consultant and take charge of end-to-end project implementation from pre-sales to post-go-live support. If you're tech-savvy, client-focused, and thrive under pressure, we want to hear from you!

This is a remote work opportunity!

Key Responsibilities

  • Lead pre-sales activities, product demonstrations, and develop winning technical proposals.

  • Manage project implementation, including requirement studies, training plans, UAT, and documentation.

  • Deliver post-sales support with a customer-centric approach to ensure satisfaction and retention.

  • Collaborate with internal teams, clients, and partners to drive successful project delivery.

  • Uphold company standards for HSE, QMS (ISO 9001), and customer communication best practices.

You'll Succeed In This Role If You Can

  • Create compelling demos and presentations tailored to client needs.

  • Conduct end-user training and provide ongoing support.

  • Monitor customer adoption and satisfaction post-implementation.

  • Provide feedback and continuous improvement suggestions to management.

  • Align with company HR, QHSE, and Customer Service policies.

Skills & Qualifications

  • 1+ years experience in application support or project delivery.

  • Strong project management and troubleshooting skills.

  • Confident in conducting product demos across multiple product lines.

  • Excellent communication and time management skills.

  • Strong leadership and team collaboration abilities.

  • Ability to work effectively under pressure and tight deadlines.

Key Performance Indicators

  • Customer Retention Rate

  • Customer Satisfaction Score

  • Project Timeliness and Budget Compliance

  • Post-Training Support Requests

  • Support Response Times

Why Join Us?

You'll be part of a mission-driven team committed to excellence, innovation, and customer success. We offer a supportive environment where your ideas matter, and your growth is our priority.

Ready to deliver impact?

Apply now!


Package Details

  • Work From Home 
  • EPF, SOCSO, and EIS contributions

  • Annual and medical leave

     
  • Medical Insurance

  • 5-day work week

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    Friendly and supportive team environment

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    Training and development opportunities