About the job Application Consultant
Employment Type: Full-timeWe're Hiring: Application Consultant
Reports To: General Manager
Experience Required: 1+ years
Education: Bachelors degree or diploma in IT, Computer Science, or a related field
This is a remote work opportunity!
Key Responsibilities
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Lead pre-sales activities, product demonstrations, and develop winning technical proposals.
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Manage project implementation, including requirement studies, training plans, UAT, and documentation.
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Deliver post-sales support with a customer-centric approach to ensure satisfaction and retention.
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Collaborate with internal teams, clients, and partners to drive successful project delivery.
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Uphold company standards for HSE, QMS (ISO 9001), and customer communication best practices.
You'll Succeed In This Role If You Can
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Create compelling demos and presentations tailored to client needs.
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Conduct end-user training and provide ongoing support.
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Monitor customer adoption and satisfaction post-implementation.
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Provide feedback and continuous improvement suggestions to management.
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Align with company HR, QHSE, and Customer Service policies.
️ Skills & Qualifications
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1+ years experience in application support or project delivery.
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Strong project management and troubleshooting skills.
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Confident in conducting product demos across multiple product lines.
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Excellent communication and time management skills.
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Strong leadership and team collaboration abilities.
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Ability to work effectively under pressure and tight deadlines.
Key Performance Indicators
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Customer Retention Rate
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Customer Satisfaction Score
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Project Timeliness and Budget Compliance
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Post-Training Support Requests
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Support Response Times
Why Join Us?
You'll be part of a mission-driven team committed to excellence, innovation, and customer success. We offer a supportive environment where your ideas matter, and your growth is our priority.
Ready to deliver impact?
Apply now!
Package Details
- Work From Home
- EPF, SOCSO, and EIS contributions
Annual and medical leave
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Medical Insurance
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5-day work week
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Friendly and supportive team environment
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Training and development opportunities