About the job Senior Application Consultants
We're Hiring: Senior Application Consultant
Employment Type: Full-time
Reports To: General Manager
Experience Required: 3+ years
Education: Bachelors degree or diploma in IT, Computer Science, or a related field
Are you a tech-savvy consultant ready to lead ERP projects and deliver business-changing solutions?
Join us as a Senior Application Consultant and take charge of full-cycle software implementations, client success, and team mentorship. Shape how our clients transform digitally while growing your leadership skills.
What You'll Do:
- Drive the full project lifecycle: from pre-sales consultations and product demos to implementation, training, and post-sales support.
-
Lead client engagements and serve as a trusted advisor for technology solutions.
-
Develop comprehensive technical proposals, training plans, and user documentation.
-
Conduct user requirement studies, testing, and system go-lives.
-
Collaborate with internal teams and partners to ensure project success and client satisfaction.
-
Mentor junior consultants, supporting their development and project readiness.
-
Provide health checks and client feedback reviews to track solution adoption and performance.
What You Bring:
-
3+ years in project delivery, application support, or consulting roles.
-
Strong project management, troubleshooting, and customer engagement skills.
-
Capable of leading product demonstrations across multiple product lines.
-
Proven leadership and team-building experience.
-
Superior written and verbal communication skills.
-
Highly organized with excellent time management and the ability to meet deadlines.
️ Compliance & Culture
-
Uphold all HSE (Health, Safety & Environmental) policies and ISO 9001 Quality Assurance Standards.
-
Maintain strict adherence to HR and communication protocols.
-
Stay laser-focused on customer satisfaction throughout every interaction.
Additional Responsibilities
-
Provide regular project updates and close-out reports.
-
Assist in customer satisfaction surveys and continuous improvement feedback.
-
Support internal IT resource planning through recommendations.
-
Take on ad hoc tasks across departments as assigned by management.
-
Deliver mentorship and structured training to junior consultants.
-
Guide technical upskilling and capability development within the team.
Key Performance Indicators
-
Customer Retention Rate
-
Customer Satisfaction Score
-
Project Timeliness and Budget Compliance
-
Post-Training Support Requests
-
Support Response Times
Why Join Us?
- Lead impactful digital transformation projects with major clients.
- Grow your leadership and technical skills in a collaborative environment.
- Competitive salary and career development opportunities.
- Supportive culture focused on innovation and client success.
Ready to make an impact? Apply now!