Mortgage Closing Specialist BNA2176

Work arrangements: Remote

Location: Remote (U.S.-based only)
Duration: 12-month contract (1,696 total hours)
Citizenship Requirement: U.S. Citizens or Green Card holders only no sponsorships available
Engagement Type: W-2 only no Corp-to-Corp (C2C) or 1099 arrangements permitted

Overview:

Our client is seeking two experienced Mortgage Closing Specialists to support the issuance of Closing Disclosures (CDs). This position acts as a liaison to gather and validate information necessary for timely and accurate loan closings, with a focus on collaboration, pipeline management, and attention to compliance and detail.

Primary Responsibilities:

• Assign pipeline reporting to title reviewers, review reports, and manage the title review inbox
• Maintain effective communication with all involved parties including borrowers, brokers, settlement agents, loan officers, post-closing teams, and others to ensure a seamless closing process
• Work with internal departments and external entities to obtain closing-related documentation (e.g., payoffs, subordinations, releases, tax documents, title, homeowners and flood insurance)
• Perform thorough and accurate file reviews to ensure compliance with State and Federal guidelines
• Obtain verbal verification of employment for all income-qualified borrowers
• Follow up on rate lock expirations and document expirations
• Ensure the system of record is up to date and accurate to support CD preparation
• Contact settlement agents proactively to collect necessary fees and contact info for CD generation
• Monitor and evaluate closing timelines to ensure target close dates are met, and escalate delays appropriately
• Adhere to all applicable compliance and operational risk controls
• Support audits by upholding internal control standards and responding to external regulator requests
• Foster a collaborative environment that supports diversity and inclusion
• Complete other related duties as assigned

Must-Have Skills:

• Experience preparing Closing Disclosures (CDs)
• Experience preparing Closing Packages
• Strong communication and time management skills
• Familiarity with mortgage processes and customer-facing coordination

Preferred Experience:

• Experience using the Encompass loan origination system
• Prior mortgage closing experience at a lender, title company, or settlement agents office
• Knowledge of product, investor, and compliance requirements

Education & Background Requirements:

• Associates degree plus 1+ year of business experience
  OR
  3+ years of combined higher education and/or work experience, including mortgage closing or customer service
• Strong PC skills including spreadsheets, word processing, and email
• High attention to detail, reliability, and ability to meet tight deadlines
• Comfortable adapting to changes in workflow, policy, or regulatory guidelines
• Team-oriented with excellent verbal and written communication skills

Note: Only candidates who are U.S. Citizens or Green Card holders will be considered. Sponsorship is not available, and Corp-to-Corp (C2C) and 1099 arrangements will not be permitted for this role.