Human Resource Manager

Job Title: Human Resource Manager
Location: Matina IT Park, Davao City (Onsite)

Start date: Immediately
Reports to: Founders

About Us

Global Staff Network is an Australian-owned and managed staff outsourcing provider with a growing presence in the Philippines. Known for our people-first approach, we partner with businesses across Australia to deliver dedicated offshore teams that help reduce costs and scale efficiently without compromising quality or culture. With over 70 employees and growing, we are looking for a strategic and hands-on HR Manager to lead and develop our people operations in Davao City.

The Opportunity

We are seeking a dynamic and experienced Human Resource Manager to join our senior management team and oversee the full HR function of our Davao operation. This is a key leadership role who reports directly to the Co-Founders and will be pivotal in shaping business strategy, employee training, engagement initiatives, and overall HR operations.

The ideal candidate will be proactive, resourceful, adaptable, and a true team player who thrives in a fast-paced environment. This person must be a strong leader with practical know and willingness to work on-site in Davao is required to effectively lead and collaborate with the team.

Key Roles and Responsibilities

Leadership & Strategy

• Lead and mentor the HR team to support a growing workforce of 6070 employees.

• Collaborate with executive leadership on strategic initiatives to align HR with business goals.
• Serve as the key HR advisor for local and foreign stakeholders (especially Australian-based clients).

Employee Lifecycle Management

• Oversee end-to-end recruitment, onboarding, and offboarding processes.
• Drive strategies for employee engagement, retention, and succession planning.

• Monitor and improve performance management systems and feedback frameworks.
• Managing payroll, administering employee benefits programs, and ensuring compliance with compensation regulations.

Culture & Engagement

• Promote a strong, inclusive workplace culture rooted in the companys values.
• Implement programs and initiatives to improve team morale, satisfaction, and productivity.
• Regular employee check-ins to support motivation, retention, and professional development

Compliance & Risk

• Ensure full compliance with Philippine labor laws, internal policies, and client expectations.
• Mitigate HR-related risks through proactive management and transparent communication.
• Implement the companys disciplinary process fairly and consistently

Process Improvement & Reporting

• Build, document, and refine HR processes, policies, and SOPs.
• Provide regular reporting and analysis on workforce metrics, engagement, and performance trends.
• Communicate regularly with clients to ensure alignment and address any HR-related concerns or needs

Qualifications

• 5+ years of progressive experience in Human Resources, with at least 3 years in a leadership or managerial role.
• Degree in Human Resources Management, Psychology, Behavioural Sciences, or related field preferred
• Prior experience working in the outsourcing, BPO, or shared services industry.
• Proven track record of managing large teams (50+ employees).

• Strong knowledge of Philippine labor laws, HR best practices, and employee relations.
• Exceptional leadership, interpersonal, and communication skills.
• Experience liaising with foreign business clients, particularly from Australia, is highly desirable.
• Ability to work onsite in our Davao City office, Monday to Friday.

• Experience with HRIS platforms is a must.

Benefits

• Competitive salary package
• HMO and life insurance benefits
• Company mobile phone with phone allowance
• Government-mandated benefits
• Work-life balance initiatives
• Holiday pay and leave entitlements
• Regular working hours: Monday to Friday (day shift)

Annual performance appraisal and professional development opportunities