Customer Service Account Specialist

Customer Service Account Specialist needs 3+ years experience

Customer Service Account Specialist requires:

• Previous customer service, sales or supply chain experience and a Bachelors Degree desired.
  • Strong organization, planning, problem solving, analytical and leadership skills
  • Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus.
  • Ability to build effective working relationships across functional areas
  • Experience in SAP (OTC core)

Customer Service Account Specialist duties:

• Responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate
• Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues
• Transaction entry for all orders received