Job Openings Call Center Rep

About the job Call Center Rep

Call Center Rep needs 2+ years experience

Call Center requires:

  • Excel (Sheet or formula)
  • DVI(Software for job lookup/ordering)
  • Incoming/outgoing calls
  • High volume calls

Call Center duties

  • Assists customers telephonically and non-telephonically with service and support issues.
  • Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
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