French Customer Services

French-Speaking Customer Support Join Our Team in Lisbon!

Are you passionate about helping small businesses thrive in the digital world? Were looking for native French speakers to join a fast-growing team in Lisbon as Customer Support Specialists in the online advertising and social media space!

What Youll Do:

• Support small and medium-sized businesses (SMBs) across multiple communication channels (chat, email, phone)

• Assist clients before and after their campaigns, ensuring a smooth experience with self-service ad tools

• Resolve issues efficiently and deliver clear, proactive communication

• Analyze trends and provide actionable insights to improve client performance

• Collaborate with internal teams to share customer feedback and enhance the platform

What You Bring:

• Native-level French (spoken and written)

• English proficiency (B2 minimum)

• Strong communication & customer service skills

• Familiarity with social media and digital advertising tools

• Flexibility to work in shifts, including rotating weekends

• Problem-solving mindset and eagerness to learn in a fast-paced environment

Whats in It for You:

• Competitive salary with stable career progression

• Relocation support (flight refund + help with accommodation)

• Health insurance from day one

• Annual return flight to your home country (within Europe)

• Free meals at the office (soup, salad, bread, fruit)

• Free Portuguese language courses, fitness activities, and team events

• Modern office in central Lisbon with great transport connections

• Work with a diverse international team in a dynamic company setting

Interested or know someone who might be? Send your CV or referral to: fatih.yasa@cbtalents.org