Senior Technical Specialist

Senior Technical Specialist
Location: Burbank, California
Job Type: C2C
Job Mode (Remote/Hybrid/Onsite): Hybrid (4 days/week onsite)
Pay Rate: $68/hr
Industry: Information Technology / Data Engineering / ETL
End Date: 01-Jan-2026

Job Description

We are seeking a Senior Technical Specialist with deep expertise in Informatica PowerCenter and SAP data integration. The role focuses on ETL development, production support, SAP source extraction, performance tuning, and leading L2/L3 support activities. The consultant will support daily ETL operations, guide junior team members, collaborate with cross-functional teams, and ensure SLAs are met through proactive monitoring and issue resolution.

Responsibilities

• Lead support and maintenance of Informatica PowerCenter / CDI-PC workflows, mappings, and sessions.
• Monitor daily ETL jobs, troubleshoot failures, and perform RCA with permanent fixes.
• Manage SAP ECC/S4HANA data extraction using IDocs, RFCs, connectors, or BAPIs.
• Work with SAP functional teams to understand business logic and data structures.
• Guide junior ETL developers and collaborate with SAP, BI, and DBA teams.
• Participate in change management, release planning, and production deployments.
• Maintain documentation: runbooks, SOPs, ETL process summaries.
• Tune Informatica sessions/workflows for high performance.
• Implement best practices for logging, error handling, and recovery.
• Lead support teams on bug fixes, enhancements, and client interactions.
• Conduct code reviews, mentor L2 teams, and support L3 technical delivery.
• Ensure SLA adherence through proactive monitoring and timely incident resolution.
• Work closely with application, platform, and hyper-care support teams.

Required Qualifications

• Strong hands-on experience with Informatica PowerCenter (10.x or higher).
• Proven SAP data extraction expertise (IDoc, BAPI, RFC, ODP).
• Solid understanding of ETL architecture, data warehousing, and data modeling.
• Experience with production support and ticketing tools (e.g., ServiceNow).
• Knowledge of Oracle/SQL Server, Unix/Linux scripting, and job schedulers (Maestro, Control-M).

Preferred Qualifications

• Experience with Informatica IICS or Informatica MDM.
• Exposure to AWS/Azure and data lake architectures.
• Knowledge of Agile methodologies and DevOps practices.