Sales Manager

About the company

The client is a subsidiary of a TSE-listed company based in Japan, which oversees group companies in the food business.

They are a leading regional importer, exporter, wholesaler, and supplier of premium Japanese food. With over 2,000 products and expertise in air-flown seafood and fresh produce, they serve hotels, sushi chains, resorts, fine-dining restaurants, and importers across the region.

Job Responsibilities

As the Sales Manager, you are expected to perform the following key responsibilities:

Develop sales strategies

• Create sales plans based on specific buyer segments.
• Monitor sales channels, analyse competitors and market demand.
• Identify sales performance issues and recommend improvements.
  

Create sales opportunities

• Build network and leads.
• Develop plans to acquire new buyers
• Improve customer acquisition and retention strategies.
  

Acquire sales accounts

• Understand buyers' needs and present sales proposals
• Address customer issues and needs.
• Follow up with key buyers to close deals and ensure payment.
  

Manage buyer relationships

• Create buyer relationship management programs.
• Use buyer feedback and market trends for product improvements.
• Enhance buyer retention and loyalty through data analysis.
• Address issues with appropriate responses.
  

Manage team members.

• Manage the department's budget.
• Train and evaluate team members.
• Oversee recruitment and retention efforts.
• Review work processes for improvement.
• Perform other ad-hoc duties as assigned by Superior.

Job Requirements

• Minimum Polytechnic Diploma / Bachelors Degree or equivalent.
• Minimum 8 years working experience in FMCG industry.
• Proficient in creating and implementing various sales methodologies to drive performance
• Proficient in monitoring sales channels and analyse competitors and market demand
• Skilled in analysing sales performance metrics and customer feedback to identify trends and improvements.
• Familiar with CRM systems for managing customer relationships and tracking sales.
• Experienced in creating targeted sales plans for specific customer segments
• Ability to manage and allocate departmental budgets effectively.
• Competence in preparing sales reports and proposals
• Skilled in assessing team needs, training and evaluating performance.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.